I was charged for a furniture dolly and appliance dolly that i didnt put on my reservation order or use at all. apparently the guy who charged my order did it and when i went into the store the guy couldnt refund and told me I would need to call corporate etc to get a refund.
Ryan D
APR Fuel Management
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Dade City, FL 33523
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisChecked in online . Followed the steps and was verified on my phone with a reservation number. When I entered the storefront the cashier had not been trained on your system. I was on hold over the phone and on a chat in your app for an hour to get this straightened out. The store owner was called and had to come to store for checkout. I spent well over an hour and a half from the time I entered the store to get keys until I left. The vehicle had an abs sensor alarm on dash that stayed on throughout the rental and a traction control alarm that alerted throughout rental as well. On a good note, drop off was easy. The store attendant had not been trained on your system which is a reflection of the store owner. This was a bit positive experience.
LEE HVery kind staff
Janice RNothing
Herb FWas told when I called uhaul to request more days there would be no charge. I was charged for 2 extra days. This location was 40minutes away from where I lived. Customer service was nil. I was told to drop it out back on the lawn and nobody helped me. I have a bad back an had to unhitch and lift it off the ball alone. Took me awhile not to mention the pain I was in!
TONYA F