Nothing everything was perfect
Aida R
Daytona Sunoco
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Daytona Beach, FL 32117
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThey charged me for failure to return blankets that they didn’t even have for me to rent! I never received any blankets and I can’t get them to fix this charge. Very unprofessional and I wouldn’t recommend this location to anyone. They would’ve even provide me a number to call.
Vincent WThe instructions on the phone should match the instructions in person. The attendant had the keys inside while I was searching outside for the black box. Furthermore, I would have needed a code for the black box outside. I did not receive a code. This was not my location choice when I reserved the vehicle. If U-Haul wants to recommend a location, that would work, but to completely change my location without my consent is not okay. I drove to the location where my U-Box was held, only to find out my reservation was at a separate location. This made for a bad start to my day because I was already off schedule. I was supposed to receive a phone call from U-Haul the day prior to pickup with instructions. I only received two text messages that sent me to your website and App, and both were not working properly. Having pickup instructions and actual locations would have helped me plan my day better. Both the pick-up and drop-off locations chosen by U-Haul inconvenienced my family and me.
Michael MThis location made it so complicated to pick up the truck we booked over the phone. U-Haul changed the time and location of the pick-up and there were no details as to how to go about it. We spent 45 minutes at the new location on the phone with U-Haul trying to figure it all out. We would have appreciated some transparency as to how the process actually worked.
Shane FThe office for this location is a convenience store. I made the reservation online with all of my information. The person working did not know how to book a rental and had to call someone else. It took 20 minutes for the second person to show up. The truck had 177500 miles on it, was dirty and had damage and graffiti on it that had been painted over. When I returned the truck a different person was working who barely spoke English. He called who I assume was the same person called in the morning. After waiting a half hour the person behind the counter told me the return was done and I'd get an email with my receipt. I used the truck because I had help moving booked and could not change my plans on short notice. There were two Uhaul trucks at the location. The store was filthy.
Gary S