I am not a technology geek, but I was told by the cashier that I have to do the booking over the phone by going to Uhaul.com, NO one at the counter knew how to help me when I was struggling with all the run arounds. One NICE girl tried to help me, but she couldn't finish the reservation either. After struggling for 45-50 minutes, I called 1800 number to complete the reservation. It took about 10 more minutes to complete the transaction. I will NEVER EVER VISIT this location for Uhaul needs. I will visit any other store where a person is helping me from start to finish.
Gulshan R.
Haymakers #724
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Decatur, IL 62526
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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The district mgr had to step in and help me because the staff at this location couldn't even handle basic math and I was charged $40+ for gas that was already in the tank. She read the tank as 1/8 full and it was 3/8 full. I had to return it with 1/4 tank - which I did. She submitted the1/8 and ended up overdrawing my bank account. When I went in the store, she argued with me in front of customers - in spite of me having pictures of both receipts AND the dash board from the truck! I always take pics of rentals when I pick them up and turn them in because of issues like this. James was very helpful though and I really appreciate his help.
Karen G.Put my move back 8 hours because the Magee didn't put the key in the lock box as instructed and i was offered 50 dollars and it cost me 500 to extend movers so no horrible
Tacarra W.The location was fine. The people at haymakers were very pleasant and professional. However, I reserved the truck I. Champaign… 50 miles away. Uhaul should not have allowed a reservation they could not accommodate. The uhaul person that called me to say I had to drive 50 miles was EXTREMELY rude.
Ellen S.Clean the vehicle prior to renting it out. The vehicle we received was pretty gross inside and reeked of cigarette smoke. I'm allergic to cigarettes and found myself coughing on and off in the cab during the drive.
Matt K.