Office staff was great. Got me in and out quickly!Christopher O.
Trailer Rental & Towing in Denison, TX at Texoma Auto Care
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Denison, TX 75020
(East of HWY 75 on Texoma Dr)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Denison, TX 75020
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very nice representative, but she had to answer the phone and handle business for their towing service, meaning it took much longer than it should have, she was great, but the company should have a separate person handle U-Haul services. No, I will never go back.brent B.
Excellent, friendly customer service!!! Best U-haul location I've ever experienced. And I've had over 20 rentals.Roy G.
A clearer pay policy would be helpful. The lady at the center was telling me what she was reading and i spent over 1 hour trying to rent a truck based on what i was told. For the lack of communication i rate it a 1WALTER S.
Super staff, very helpful. No improvement needed.KENNETH R.
Mark the drop box clearlyHero D.
Trailer needs a jack to help hook up the trailer.Johnnie W.
It was a very clean facility. They were not very helpful in instructing us more on the tow dolly. They told us we had to go find it in the yard and deal with it on our own.TONYA D.
I wound up using this location instead of closets and more in Denison. The lady at closets and more was very helpful but unfortunately the trailer had not been returned by the previous renter so she referred me to this location on Texoma Drive. The lady at Texoma drive seemed confused and not really knowing how to handle the rental that was already in the system. They must deal with a lot of low lifes as they had a glass separator in front of the desk. Her attitude was less than helpful.JIM C.
Very helpful personnel. They did not have me in their system, but took the truck and resolved the issues. Great Experience.stephen S.
mark the location of the contract drop off box betterJOHN B.
First off, when U-Haul called me and gave me the business where I would pick up the truck, I called them to confirm and they (Texoma Auto Care, Denison, TX) said they haven't had trucks in months. They stated they had no trucks and would not be getting any in. I had to call U-Haul back and have the Rep. call them and tell them to check their schedule! Really?? Also, they need to answer customer's questions using critical thinking skills. I set up my rental online to be returned at the same place I rented it from, in Denison, TX. Once there, my husband said we could make one trip and turn it in in Oklahoma. So I asked the lady if it was possible to turn it in once in OK and she said "sure". I called and found a place in OK to be sure there was one at our new residence and asked her again and she said, "that is no problem. You can turn it in there." I never thought to ask her to change my contract. SHE should have asked me how it was set up! THAT'S HER JOB!!! When I found out it was going to cost me DOUBLE to turn it in somewhere besides where I set it up at, I called her and asked her why she would tell me that and then not fix it and she said she never heard me say I was supposed to turn it in, in Texas. Well, DUH. MY critical thinking skills tell me that if a customer asks if they can turn it in somewhere else, it MUST NOT be the place they set it up for! Maybe she needs to be a little more perceptive. Why else would a customer ask that?! LESSON LEARNED. Never rent from U-Haul and the Ya-Hoo's that rent them. Highly unsatisfied.ALICE M.
Don't tell the customer to go out in the rain to move the truck and drop off the trailer when this is your job, especial if it is raining.dennis S.
We had to put our own trailer on car I thought as being a uhaul facility they would want to ensure safety to their equipment. conditions of where the trailer was parked was icy and the trailer was stuck in the iceBRIDGET G.
I picked the trailer up around noon. There was only a female there to assist and there was no jack on the trailer tongue. We like to NEVER got the trailer lifted up far enough to hook it up.Joanna B.
All went as per our plan. That means it was good.Ron B.
Nothing v service was greatlenore J.
After completing the paperwork I was told to go get the trailer myself. There was no one available to assist or confirm if the equipment was hooked correctly or to check the equipment for damage before one took it. When I returned the trailer I stopped by the office to check in, The lady came out to check the trailer, but again there was no one there to assist in unhooking and parking the trailer. Some one without experience could hurt themselves or others. I have used U-hall several times and this is the first time that no one helped or confirmed the equipment was hooked properly. In my opinion this is an accident waiting to happen.Fernando S.
Check the transmission, it has issues changing gears. Maybe it need transmission fluid.carol J.
We had to drop off after hours but they have someone answering their phones 24/7 advantage of a wrecker service I guess. She was polite told me what I needed to know and took care of my check in for me.JOHNDAVID B.
Nope Everthing was above and beyond... I loved the services and all the people that worked their was very very friendly and didnt hesitate to answer any and all questions I had!!! Thank you all very much!!!Ashley R.
Friendly staff, long wait to pickupDarrin W.
The equipment looked like new, BUT the wiring was warped & bent to the point of breaking. Then, I was over charged for extra days when we were allouwed 5 + days but turned it in after only 24 hours. day. A donation was put on where I was never asked.kim B.