The GPS coordinates in the U-Haul App did not lead to the correct location by 20 minutes of over travel time. When I exited the app and use the street address, my GPS took me to the proper location. 2) the U-Haul app would not let complete the pickup registration due to the GPS issue. I had to contact thr agent.
Paul S
Big C Bailbondsman
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Donaldsonville, LA 70346
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Trailer was dropped off after hours and no one was on location. Tried to leave not applicable in comments but I kept being directed to select yes or no.
Ken SPoor.
CHRIS WThere was a lot of run around to pick up the vehicle. We wasted a couple of hours waiting on a response from management. The process was very unorganized. Dealing with the online registration was a hassle, until two very helpful ladies stepped in when I called the 800 number. Ms. Dessii and Ms. Kim, thanks ladies. They went above and beyond to make our experience better. Again, as for the location, you've got to do better. Please be more accessible, have vehicles ready to go with the keys on-site.
Kennita CHard to find, no one there, internet in that area bad so hard to check in truck
Lois D