it was a GOOD PROCESS
param s
Mid Penn Service
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Duncannon, PA 17020
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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The key for the vehicle was placed in a different lockbox than the one indicated on check in, I spent about 25 minutes on the phone with customer service to figure out how to get our key. Please double check which lockbox is indicated for the key. Otherwise it was a smooth experience.
Shaun BWe were about 30 or so minutes late so I can understand a little bitterness. However, when me and my father called in the woman over the phone was incredibly rude. And when we got there the woman was very snarky, very backhanded with her words. For instance, we were getting out the necessary info to show her and get the contract done so we could take the Uhaul truck and she had said well you should have all this stuff prepared with a very rude attitude. She then later said a couple of ret@rds and idiots. Stupid fu*%ers etc. We then proceeded to say you mean us? Of course, we were very shocked to hear this, and she said no I'm talking about some other people. She then proceeds to quickly apologize and say she had something else on her plate. We got the contract and then proceeded outside. She had appeared to be in a rush and again I can understand being upset due to us being late but we called to tell them we were on our way however we didn't deserve that treatment. It has been a bit since that interaction and we were going to let it go. However, that behavior is something we don't wish on anyone else. We recommend going elsewhere. We were able at least to get the truck in an okay condition to drive it and use it for the trip ahead of me. We were able to return it as well with zero hang-ups. Personally recommend going somewhere else for your Uhaul experience.
CHRISTYAN HWalked in to people smoking and tried to stay outside. Lady was trying to check us back in and kept loosing internet
BRANDY ROnly would I recommend this place if you did not need to go into the establishment to deal with transactions. The whole place reeked of cigarette smoke. There was actually a big cloud throughout the rooms. The place was disgusting. Our clothes smelled of cigarettes. The drop off box was covered in bugs and spider webs. I’m not one to be too picky but this place was very dirty. The people were exceptionally nice though.
Karen A