The location was unexpected and inconvenient. There was only one clerk who was very nice but was waiting on customers of the convenience store while waiting on us He ran the rental program from a backroom, running back and forth to the front counter.
Patrick C
Airline Gas
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à East Alton, IL 62024
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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I asked for a location that offered counter service. When I went in the attendant at this location stated he did nothing with UHaul and it all must be done online and use the outside key box for pick up and drop off. Offered absolutely no assistance at all and was not friendly. I had originally booked at a location about a mile and a half from this location. It was a regular UHaul facility/business NOT a gas station with UHaul as a small side. I was contacted by UHaul a few days before pickup and was asked if I would be willing to use this other location. When I asked if an attendant would be available I was told "Yes!" so I was happy to switch as the UHaul representative stated they were trying to get business for this new UHaul partner. I will NEVER do that again! I am not proficient with online forms/etc.
Beverly P