The inside cab was dirty. I also had to wait for 40mins, because there was no one at the location to give me the key. I was there during their posted open hours. I had to call the number to the business 3 times to find out how long they were going to be before the got there. My last 2 calls were ignored. When they finally got there I went to show him my phone to prove I ordered the Uhaul, the gentleman there put hand me the key without looking and said "thats not on me". I almost cancelled the whole reservation. Absolutely terrible
ERIC R
Caruthers Auto Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à East Chicago, IN 46312
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisTodo estuvo bien
Amelia CI Rent U-Hauls quite a few times out the year. I transport my event decorations. This was my 1st time renting a box truck. I normally rent cargo vans. This Box truck was not properly sanitized. The dash board was very Dirty/Dusty. This Truck had VERY STRONG WET DOG ODER. That was making me feel sick to my. I had to ride with the windows cracked and buy a can of febreze to help calm the smelly scent. The Scent was coming from the back of the truck. Soon as you open the back the smell was so strong. My unloading team kept saying “what is that horrible smell, it smells like someone didn’t wash their behind”. I can’t un smell that scent!!! It was dog fur and dusty dirt all over my Decorating equipment. My clothes & equipment had that horrible scent and I only traveled about 40 miles to my event. This is unacceptable!!! That truck need to be properly sanitized, wiped down, and deep Cleaned. I take pride in my clients. They are trusting me to provide Top Notch services. I will never rent from that location again. It was up the street from my home, so I gave them a chance. U haul you have to do better with the upkeep of your vehicles. This has never happened to me at the location with counter services.
Asia TThe gas tank was alll the way empty and there was a bunch of stuff left in the back I had to move
Atheena G5 stars at merrillville location Diego hands down top tier customer service will definitely recommend very knowledgeable considerate
darius m