No complaints. It was a fair transaction. I paid for and received the service I expected. Hercules Equipment was very easy to work with..Rich S.
Trailer Rental & Towing in Ebensburg, PA at Hercules Equipment
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ebensburg, PA 15931
Services dans cet établissement :
- Lun au ven : 8h15 am à 4h30 pm
- Sam : 9h am à 12h30 pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Ebensburg, PA 15931
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
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Smooth return without any issuesGary A.
The website was down for maintenance upon trying to pick up the truck. The office was closed and I could not get a human being on the phone. Luckily the truck was open.Jason I.
I got to the location at 845am. They are suppose to be open at 800am. My time to pick up was 900am. They guy running the shop didn't show up till 900am then at the same time he finally showed up a delivery guy pulled in as well. Even though I was there first he waited on the delivery guy first which took almost 15 minutes because he had to write the guy a check. Then the uhaul was blocked in by another uhaul so I had to wait another 10 minutes because he didn't want to move the uhaul out of the way and waited for his worker to show up to move the other uhaulLeslie J.
Obviously, this isn't the full service center that I'm used to going to in Johnstown, Pa. However, it was the only location showing availability for a short notice one-way 5x8 trailer reservation and was somewhat equal distance. I arrived before they opened on Saturday and didn't see the trailer out front. I was hoping it was in the rear, but my suspicions were confirmed when two young guys came to open up. They apologized, but it clearly wasn't their fault, made some calls to other locations close by. After not finding any, they told me they'd keep checking and would call me when they located one. You would think a U-HAUL partner would have almost real time access to other location confirmed inventory, but they told me they have to call other locations directly, wait on hold and ask, which for what's called a 'Neighborhood Dealer", is time consuming. Really U-HAUL, in this day and age?? After going back to where I was staying, I decided to call the 800 number to also check. While on hold, Hercules Equipment called back and said they found a trailer in Somerset, Pa, which was about an hours drive, but seemingly more, and I was crunched for time. Much to my surprise, they then told me they'd get it and call me when it was ready to pick up. I was surprised and asked for confirmation to be sure. I believe that gesture was way over and above anyone's expectation of normal business protocol. They called after lunch, I went and picked it up and an older (than me) gentleman Wayne (maybe the owner?) helped me out. I noticed the trailer tongue was setting higher on my 4x4 Jeep hitch than the 9x12's do, making it angled down in the back. Since I was traveling back to Florida, it might be a problem. Wayne fixed me up with a lower hitch to level it out. For what appears to be a sideline activity, Manor Equipment couldn't have treated me better or provided more customer service other than if the trailer was there as the U-HAUL "guess computer system" stated. U-HAUL on the other hand needs to refine their computer scheduling system for a better customer and business partner experience and provide their partners with a real time confirmed inventory and not waste everybody's time. Although I had a long rushed afternoon/evening of packing up, I left on schedule Sunday afternoon for Florida, via Ohio. Thanks Hercules Equipment!Michael R.
Great service at the Ebensberg PA location. The elderly gentleman I forget his name help me out real good and very patience with me.Mieanel L.
Everything went as expected. That is what you want.Michael B.
This was the worse U-haul experience ever the roof leaked flooded the U-Haul and ruined my stuff!!! How you can improve make sure your U-Haul's get the maintenance they need.Erica C.
I would use this Vender againThomas B.
No additional comments at this time. Thank you.ADALBERTO G.
I was very unhappy that I rented the trailer in Indiana, PA but had to drive 40 min to pick it up at another location.Robert S.
You moved location on me last minute and I had to drive 40 minutes to pick up my uhaul. I am very displeased by thisJessika R.
The 20 ft truck drove horrible. The front tires needed balanced,aligned,replaced or something. It was frightening at times. It was hard to maintain and keep on the road. We had rented a 20ft 2 weeks before and it drove like a dream. I recommend Hercules Equipment, just be aware of the conditions of the different trucks.judy T.
I wasn't given enough mileage to make my trip and when I used extra mileage, I was overcharged for it. I used the 30 I already paid for and then used an extra 61 But was charged for 91.christopher M.
Truck was clean. Auto Trailer was very dirty (mud and slush) but I guess that is to be expected. Overall a good experience.Kenneth H.
be there when ur ours say u will bemark M.
Had to drive approximately 30miles from where I had requested pick up. Truck was filthy, should have been washed before I got it. Should offer reasonable refueling at drop off.jessica K.
Truck was available as per reservation. Pick up was quick and easy. Move went great and truck was returned by time due. Overall experience was excellent.Matthew S.
The online rental process is very confusing. You think you have reserved a truck at a specific location but you haven't. The day before U Haul calls you to tell you that you never really have a truck, only a reservation and that your truck can actually be located miles away and you have no recourse but to drive to a location you would never have agreed to.John T.
Super easy drop off. Very friendly.Jessica Roberts R.
Walked in and not greeted. Guy barely spoke other than to ask for license. Computer timed out and then went down in the middle of transaction. Internet spotty in building so had to go outside to use it to upload the picture. Should have been able to do all that prior to going. He'd to compete everything after rental due to the system being down. Was there for almost 30 minutes trying to pickup. Drop off was much easier. Only had truck for 90 minutes and seemed fine.Lisa H.
They were nice but I'm still not happy with uhaul as a company.Erick C.
Great local business! Friendly staff, equipment is in good shape.Ronald R.
EVERYTHING WAS FINE, NO IMPROVING NEEDEDdavid R.
Great fast and friendly service..!Ronald G.