Went on the app to return the trick at 11:15 am clicked on finish and got an error message. He was not able to help , he said his boss will fix it later on .
George G
Fashion Live Furniture
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à El Monte, CA 91731
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisTruck looked perfect, drove perfect and all ,but gas tank leakage was my final result, gas tank leaked once I got to my location and tried filling it back up to the marked marker , unsuccessful
CRISTINA DVery friendly, great customer service!
ELADIO GThe new system is inefficient. Check-in took around 30 minutes with excessive steps and questioning. Returning the truck was also time-consuming, taking an additional 45 minutes. Furthermore, we were charged despite refueling the truck beyond its initial gas level, which is quite disappointing.
JOSE YThere was a confusing spelling of the lock code that looked like 3 letters instead of the needed 4 letters. Don't pick a confusing spelling with a space in it because on the app it looks like just 3 letters instead of 4. To make matters worse the first customer service rep I called insisted I was not doing it right and texted a link to a video which did not help me at all. I called again and they finally believed there was a typo/bad spelling on their end. I wasted like 40 minutes in all this.
Denise D