Quite acceptable interaction at Chicago station. Also, 18 hours before my contract was up I got a phone call asking if I was returning the truck. And about the same time I got an email from equipment recovery for uhaul saying I could not be contacted and I had not completed my contract a day before the truck was due to be returned. I found this unprofessional and concerning.
Bert W
Chicago Station
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Elkhart, IN 46516
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- 4,0 - Cote moyenne des clients
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There was nothing to improve. Everything went great. The two gentlemen were very knowledgeable and helped hook up the trailer and inspected everything for my protection. Great experience
Jeffery CMike and Jessica were Great!! You have two excellent employees. They were kind, friendly and super helpful. I will highly recommend.
Cecilia HThe uhaul workers get paid there’s no reason I should get a $20 drop off fee because I won’t download an app to “check” the truck I dropped off
asia sOnly comment other than the dysfunctional technology is that the attendant mislead us into believing that all we had to do is give him the key. After thinking about it, we had to drive back on-sight to complete the on-line return process.
TIM G