Nothing. Sue was great to work with.
richard c
Enterprise Flea Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ellenton, FL 34222
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Make sure that the dolly is ordered was on the truck as I was told it would be. I had to return to this location to pick up the dolly. I'm sure that it was an honest oversight
Gary OI reserved a 26' UHaul along with movers from the UHaul app and when I arrived to pick up the UHaul, they told me they didn't have the truck. They said the person who had the truck requested an extension by calling the 1-800 number. We located a 15' truck, however, it was not big enough and I was required to do multiple trips, get charged for additional miles and pay more for the the movers since there was travel to/from the locations and waiting time for the truck since I had to drive to another location to pick up the 15' truck. I called UHaul and a Regional transportation person by the name of "John", was EXTREMELY unprofessional. John became frustrated while I was explaining the situation, told me he would authorize a $50 credit and that was it. When I inquired about miles reimbursement, he became irritated and said I had no idea how many miles I was talking about, to call back after the move and told me I should be focused on the move. Several times during the conversation he told me that I should be focused on moving and he then said "bye" and hung up on me. I will be reaching out to a corporate office. The way John spoke to me was not acceptable. My move was extremely stressful and costly due to UHaul's error.
KIM BMy location for the 5x8 trailer pick up was scheduled on Sunday 12Jan, 2025, locally at Enterprise Flea Market, 2408 Route 301 Ellenton, FL 34222, which is a 10 minute drive from my Parrish FL home. , I confirmed the Ellenton pick up verbally on the phone. I received a late e-mail that I did not know about which stated the pick location was changed to another U Haul that was over a 45 minute drive from my home. ( I would have never rented from that distance). I arrived at the original U-haul in Ellenton where I had rented from numerous times in the past. Both the owner of the Flea Market in Ellenton and my self where puzzled that my trailer rental was changed to the much further u-haul, considering that the 5x8 trailer was available at the local original location at the flea market 10 minutes from my home. Therefore, the rental was re-done and I picked up the trailer from Ellenton with no further issues. I called the U-haul office to cancel the strange Bradenton rental. The representative could not understand why my original appointment was changed from Ellenton to Bradenton. The original U-Haul where I did eventually rent from in Ellenton Flea Market was never notified that my pick up location was changed either. The U-Haul representative was apologetic and said I would receive a call back and a partial credit for the unnecessary mix up. I never received a call or e-mail about the incident which I reported Sunday 12Jan, 2025, 11 days ago. Sincerely, W. Raymond Schrek
ray sOrdered appliance dolly and one wasn't available. They gave one with rubber coming off tires and not for appliances. Very disappointing.
Ronda M