Trailer Rental & Towing in Erie, PA at U-Haul Moving & Storage of Downtown Erie

450 évaluations

337 W 12th St   Erie, PA 16501

(814) 240-5500

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(814) 240-5500

337 W 12th St
Erie, PA 16501

Services dans cet établissement :

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Location de remorque

One-Way and In-Town Local Rentals in Erie, PA 16501

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Évaluations des clients

Average Customer Rating

450 évaluations

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Évaluation :
3

The trailer had some running lights that weren't working and the girl that serviced my contract was told that and all I got was her signing that the running lights didn't work and no effort to fix them before I left. I had now been left in a corner and had to get a trailer. I had gone to the Pittsburgh area on about 10 days before this and asked to have a 5 x 8 trailer available which even then it was too big for my needs. I I went there the day before I was supposed to pick it up just to make sure about the arrangements and then I was told that I would be going to the 12th St. area which is another 4 miles for them to place on Pittsburgh from my home. While I was at the 12th St. store I was told by the girl at the desk at the time that my trailer would be ready for me the next day at 10 o'clock when I had originally asked for it at seven when the Pittsburgh store was going to open. They agreed to have it ready around 7 o'clock in the morning and I went home. Just as I was getting to my garage, my phone went off and Joe from 7 to 4 area code called me and said that my trailer would be available 20 miles further south of where I am and I told him that wasn't acceptable and that they were notified by a trail is available but he would give me A free day travel so I excepted that and then I called back to the 12th St. store and they told me I could pick it up that day which I did. It was a different girl who helped me hitch up the trailer, but she was overwhelmed with other customers and didn't complete things to my satisfaction. When I told her about the running lights not working I had to chase her into the store and basically asked her just to sign the contract saying that they weren't working. I was planning to travel during daylight hours.And I loaded the trailer the next day and left for my destinations in Morristown New Jersey the following morning early. Go to that I called ahead to Vito‘s service Center and spoke to the owner Vito who said that his he would be open until 430 on Friday and his hours on Saturday were 92 I told him that I could probably get there on Friday if my trip went uneventfully and it did so when I was ready to bring back the trailer on Friday I called ahead just to make sure I knew where to drop the trailer before I got there and he told me that he wasn't there and then he wasn't going to come back and I asked him if there were other places I could drop them at any other places I could drop it at and he gave me a place on route 10 in Morris Plains, but when I went there it was closed and didn't look like it had any U-Haul's there at all. This was at 2:30 in the afternoon on Friday. So the next day Saturday I brought it In on Saturday to Vito's and no one was there at 9 o'clock so I backed it in the best I could leaving it at 30° angle off the street on his property. He arrive there around 9:10 and told me that he I should have put it in the place where he told me to go over the day before and complain about how I backed it in. I don't think he has any idea of what good service is. All he did was complain about being overloaded with trailers.I called Joe again on Saturday a few minutes after this and confirmed that I had left the trailer and had taken pictures of it in the property on the property in front of Vito's garage.

DENNIS M. 
Rating:
4.0

The truck that I rented wasn't very maintained or some things were overlooked at inspection of vehicle. Reason for me saying this is because the truck going down the highway at 60mph it shakes and almost felt like I was going to go off the road. And the rear tires of truck were almost bald ..

JASON M. 
Rating:
5.0

i felt thinks went really well.

WILLIAM K. 
Rating:
5.0

Good job

LYDELL M. 
Rating:
2.0

Dolly that i ordered was not in the truck, back of truck was muddy.

Jeremy B. 
Rating:
3.0

Make it easier to get through on the phone and have the staff be more professional.

NERINA T. 
Rating:
5.0

Nothing I can think of. The people were wonderful.

PAUL S. 
Rating:
5.0

Treatment them good like the same way u did to me,u-Haul is the best

KATENDE T. 
Rating:
1.0

Stop over charging and double charging people false advertising prices then charging otherwise

RAQUEL N. 
Rating:
4.0

Nothing, all good.

Michael C. 
Rating:
5.0

All was good

MARK G. 
Rating:
5.0

Very polite, professional and efficient. I would definitely recommend them.

WILLIAM Q. 
Rating:
5.0

The truck handles differently empty than loaded. So empty it sways more. Nine hours of driving takes alot of strength.

Patricia C. 
Rating:
5.0

Staff is very helpful. I trust the whole process

Jessica P. 
Rating:
4.0

When I rented the truck under the $19.99 deal and returned the vehicle ahead of schedule I was charged an additional $20 because I didn't drive the exact destination I projected, though the move was local. This should be explained to the customer upfront, that they will be penalized if they miscalculate their distance, even if it was under 50 miles.

KENNITH S. 
Rating:
5.0

Very good

Vladimir K. 
Rating:
3.0

Light in Cargo don't work,Need to maintain&service cargo space(Door&Light) many cuts from door latch area.

JULIA C. 
Rating:
3.0

Everything was good, and good people. Just the location is different for me being from the country but it's a good location I would say.

Colin F. 
Rating:
5.0

AWESOME VARY APPRECIATIVE THANK U ALL

JOHN D. 
Rating:
5.0

AWESOME GIRLS ON TOP OF IT

JOHN D. 
Rating:
2.0

Be more consistent when checking the trucks. No one wants to worry about being held responsible for the previous renter.

Joseph S. 
Rating:
3.0

Clean the interior! There was soda spilled on the entire interior. Additionally, with COVID-19 being an issue, i thought the cleanliness of the vehicle was entirely unacceptable. It smelled of body odor and the dash, steering wheel, cupholders, and radio were filthy. I had to clean the entire interior with hospital grade disinfectant before I could drive the vehicle.

Wesley S. 
Rating:
5.0

There was trash in the trailer when I picked it up. I had to clean it up before I loaded my stuff.

Dennis B. 
Rating:
3.0

Listen to customer with some urgency and appreciation and when wrong above all offer some resilient resolutions instead of rudeness and sarcasm

DWAYNE H. 
Rating:
3.0

Had to fill tire before I picked up, low tire by end of day

eric S. 
No reviews have been submitted for this location.

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