When I picked up the Uhaul the cab was not clean and to make sure I was not charged I had to clean it myself. Pauly with customer service gave the worst customer service I have every recieved. He is a liar and a manipulator and I think Uhaul should reconsider doing any business with this location unless Kim is the only one who serves customers. She was kind but that was the only positive experience with this rental.
Treasure H
CP Rentals at Hobbytown
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
Locations aller simple et locale® à Fayetteville, NC 28301
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisoverall a good experience....however I do not recommend using the app. it would not work and I had to call for assistance just for basic uploading my info pictures because the app would not take the info . pick up was a nightmare.. the app didn't work at all ..other than that the experience was great..cost you a lot of stars drop off was excellent !!! all contact with customer service was great/
Marjie PEverything was fine overall except for when I tried to return the van. The site wouldn't load very well and I'm not even sure if it recorded all of my info or not when dropping off. Not sure if it was just the site itself but it was a pain for that, but picking up it was fine.
Katherine KThe whole situation was a disaster. The truck i was supposed to take was missing keys in the lock box. I was on the phone with a representative for 30-45 minutes.I couldn’t upload the appropriate pictures for check in. The movers switched the appointment time more than once so I had to switch my rental period more than once. The truck was barely above E, so in an effort to meet the movers on time I went home instead of getting gas and they came 45 minutes later than I was told. I had to pay them extra for time and a half. I was late returning the truck and completely wiped out and I have no idea why the bill was higher than astronaut suits. I took pictures when returning the truck as well.
Tracie PSigning up online was an exhausting process. It literally took us 25 minutes to navigate all of the questions, many unnecessary asking if we needed additional services. This part could be improved.
James O