Almost everything was great. The one problem was the CDW. I declined this online when I made the reservation. However, I was not the person who picked up the rental. I was surprised to see that the CDW had reappeared on the invoice, and when I spoke to the attendant about this at drop-off, he simply told me that it was always recommended because I was renting a 2023 vehicle. Although I still objected, he continued to ignore my concern and restated his previous reasoning. If CDW is required for certain vehicles, this should be made clear, and renters should not be given the option to decline it when reserving.
Mark H.
Kings Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fort Collins, CO 80524
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,5 - Cote moyenne des clients
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Everything went well and the service gentleman was generous in giving us extra time to return the vehicle and offering assistance with contacting the moving help company. The vehicle ran well and was well maintained. I didn't like the online after hours return app, since I had already returned the keys on the key drop I wasn't able to provide pictures and all of the required items. So I had to give up on completing it.
STEVE K.Very courteous and efficient.
Richard P.A+ service and skills. Very friendly and quick.
Travis N.More lights for the yard. Office was lit up but the yard was dark. Great location other wise.
Kane S.