The app did not work to open the lockbox. Customer service was slow and took several different people to problem solve and get me access to my rental. The person working inside was rude and would not help us, saying it (uhaul) was a third-party provider. The equipment reserved was missing - two dollies. Worst experience of using Uhaul.
Michelle Franke
Devon Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fort Worth, TX 76116
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Cristina and Tony where excellent customer service and took care of my rental and other questions… definitely recommend… which more guys like you on everywhere… thank you guys
moses turcionClean the truck and fill the gas tank before pick up
MICHAEL HANKINSONMake sure rental request like dollies and others in place as ordered
Humberto MunozSome of the equipment that I was charged for, was not with the rental at pick up. I submitted this with pickup and drop off information, but I was still charged for the equipment. I have spoken to 2 different representatives, neither of them seemed to be able to refund me the money for that. I will continue to call until this is resolved
Katie Lund