Wonderful experience
Chris H
Fountain Hills Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Fountain Hills, AZ 85268
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisGreat service
DEAN WWould have received a higher rating but the individual opening the store was 20 minutes late. Retailer was supposed to open at 9am, but didn’t open until almost 30 minutes later.
Reid DCorporate is the problem. Both locations were excellent. Then I get the call from customer service (generous title) telling me I can’t return the trailer where I made a reservation to return it. They tell me they will compensate me by giving me an extra day. I don’t need an extra day and I certainly don’t need to drive 60 miles round trip to return the trailer! I need to return it where I made reservation. Corporate tells me the neighborhood rental locations can’t accept the trailer. I called the neighborhood location and they said no problem bringing it. I brought it in 30 minutes after its due time (11:30 vs 12:03) and I got charged another day! And I didn’t get a discount for all the hassle of being on the phone with someone who was obstinate, rude, and inconsiderate. Corporate is ‘free riding’ in the backs of their customers seeking uncompensated equipment movement!!! FAIL.
PATRICIA BMobile rental did not go as planned- no key in the lockbox, counter was not open on time, blankets were not in truck as promised resulting in a trip back to the pick up counter while movers waited. Truck was in excellent condition. Newer tires. I felt confident to make a long journey in the truck.
Anna H