The drop off was a little odd. The place where we dropped it off and we were told to go said that they were not a drop off location. So we fought with them. And then eventually we told them that U-Haul told us where we needed to drop off the truck. They had no choice. But it was still very uncomfortable.
Richard F
4Season Auto Service Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Franklin, WI 53132
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe check-in proves that is done upon pickup could be completely avoided. The point of reserving a vehicle beforehand should be so that I don’t have to stand there while someone folds in information that I already filled in online. The is a terrible process that wastes my time. Essentially, I am using the same amount of time to fill in information twice: once on my own while reserving a vehicle online, and once while your concierge at the location does their part. They should do their part before I arrive so i can pay, pick up, and go.
Mark HI had rented a U-Haul with a dolly for my move to a different state. I purposely placed my order at a location that I had used before and knew that there would be a person onsite. A few days before pickup I got a call that my pickup location would be moving to a different site that was mobile pick up only. This was unfortunate, but I understood that things happen. When I arrived at to the mobile pick up area, there was an issue opening the back of the uhaul, nobody from the business was around but thankfully a man who was friends with the person who owned this uhaul mobile pick up spot was there and helped open the truck. Upon opening the truck there was no dolly inside. Again the man who was there checked all the other trucks but none had a dolly. I called the U-Haul customer support number and was told to find a different U-Haul location in my town and see if they have a dolly. I went to three separate locations, including one being a U-Haul owned store and none had dollys. I had spent over three hours trying to get the truck and find a dolly only to end up purchasing one from Menards. This was a super disappointing experience and seriously set back my move. For the amount that you pay, this is unacceptable.
Solomiya KPlease next time when a customer book in person pick up stick to his demand and don’t subject him to Phone pick up
Adewumi O