Talked to the agent at this location at 8:13 a.m. They told me they weren’t opening until 11:00. I reserved a 6x12 cargo trailer, they were the only one that had one within a 50 mile radius. I drove the 50 miles and showed up at 10:57 a.m. At 11:00 a.m. I tried calling to no avail. For the next hour no one at this location ever answered. I called U-Haul customer care called time after time to no avail. I can not believe U-Haul allow such a dump of a location to be an authorized dealer.
Keenan F
James RV Park
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Fred, TX 77616
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 2,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisPick up location was at a poor area and not at my preferred location. No one contacted me to tell me this until I arrived at the counter. I asked customer support to confirm the truck was at the location and available. The person who gave me the keys said the location was closed and I was lucky he was home. Note this was not a storefront. It was a trailer home and someone’s house which seems unsafe. I called customer services and asked them to open a complaint ticket and was told I would be contacted 3-5 days from my call (6-7-26). It is 6-11-26 and I haven’t received a call. The truck was old (150k miles) but got me to my destination. AC on the truck was intermittent. I drove about 1000 miles with the windows down. I was in the load share program and pulled a large trailer that was likely too heavy for the cross country trip. There were many elevations that were difficult to climb. The program should have known the truck I was in was likely too small to pull the load. The truck had no conveniences like cruise control which was a very needed feature for my trip and made the trip very uncomfortable. To say the least it was not an enjoyable trip or experience.
Charles RIt's a satellite location. You have to hook up your own trailer etc. Some people won't be able to handle a car dolly.
Steve KFriendly and helpful customer service!
Don LDidn’t receive my accesorries
Nicole P