Truck was dirty. I ordered a dolley and wasnt provided one, making it hard to move a washer and dryer. Truck broke down. Got stopped by police because front head light was out..and they still want to charge me for extra mileage. I feel I shouldn't have to pay anything for all the trouble and stress
Sheila C
Storage Sense Gainesville
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Gainesville, GA 30504
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe truck was not very clean. Also the driver's side headlight was out making driving at night difficult. If I reserve a truck, please provide one at a location closer to where I live. There are probably 10 U-Haul locations closer to my home. Also, I did not have the app so picking up the truck was difficult especially when you are on a time schedule. U-Haul needs to let me know if I need to pick up the vehicle through the app and no one was going to be at the Storage Sense Gainesville location for pickup.
DAVID OThe Uhaul app was moderately difficult to navigate. Specifically adding necessary photos to support data and conditions. I could not return to the page to add photos that I saved on my phone. But, regardless of my lack of photos and taking so long on proper return of the truck, communications with Uhaul remained positive. I was even reimbursed for the excess fuel and the mileage that I overestimated during reservation! Overall very pleased with this rental experience.
Robbie W