The system was down for almost an hour and no attempt was to be sympthatic.. The trailer also had a leak and two boxes were wet.Matthew V.
Trailer Rental & Towing in Galveston, TX at Hicks & Hicks Automotive
(U-Haul Neighborhood Dealer)
Galveston, TX 77554
Services at this Location:
- Mon-Thur: 9 am - 5 pm
- Fri: 9:30 am - 5 pm
- Sat: 9 am - 4 pm
- Sun: 10 am - 1 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Galveston, TX 77554
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Self returned because they were closedSabrina T.
Hicks is always very nice to do business with!PHILIP B.
There's a broken attachment on the gate of the trailer!Dwayne M.
Excellent Customer Service Thank youAdolfo S.
Great owner! Super sweet, and funny! It was a wonderful experience returning the Uhaul, after unloading and driving through crazy traffic - he made it worthwhile!!Stephanie M.
Only issue was the online pick up system. I'm pretty computer literate, but had a lot of difficulty with following the instructions for the pick up in particular. One specific issue was that it required a phone number for another person to guarantee the reservationâ€¦ this was not communicated upfront, so when the representative called my wife, she did not take the call as she was not expecting it and did not recognize the number. I then entered her number again, but the system said since no one answered, it had to be a different number. Fortunately there was a chat feature and I was able to resolve, but it delayed me an additional 30 minutes for what I felt like was a very avoidable situation had the need for the other number been communicated upfrontJeffrey P.
I have done Uhaul business with them before and they were excellent. That is why I returned again a second time and the service was just as wonderful! Would definitely recommend to someone.April B.
Best uhaul experience I have ever hadWasim K.
Tour of vehicle and functionsRuben C.
All goodJOSEPHSTEPHEN L.
Truck had roof leaks and they charged us an extra dayRosalie S.
Great service at a decent price!Bradley A.
Nothing comes to mindROBERT H.
More personnel! Check in and out was a bit slow (even with a reservation).philip O.
These guys are always friendly and professional, doing what ever it takes and going the extra mile to help out a guest.Jonathan A.
Great customer service.John W.
Go to Hicks! Good experience and customer service.WILLIAM L.
I used Hicks & Hicks Automotive for drop off last year and they were great then also!Deborah M.
Quick service. Friendly people.Edward S.
friendliest staff I've run into at any u-haul so far... the only bummer was they sold me a lock that didn't fit on the u-haul truck :(Douglas D.
The truck was clean but definitely made some noises-Michael C.
Always get great service in Galveston LocationLee D.
Start with the work staff, make sure that they are trained and ready to do the job and you can't stress safety enough. If there were more uhaul operating systems like Hicks ðŸ‘ that would be greatCLARENCE D.
Super nice and customer service is top notch!Andrea P.