We had a terrible experience with Uhaul. We were called one day before our move. We moved 3 hours away a household of 5. We were offered a 20ft trailer instead of the 26ft we had reserved a week before our move. We had no other option but to take the 20ft as it was one day before we could not find a large enough truck for our move. Upon picking up the uhaul we were told we could pick up at anytime as long as it’s returned the same time on the next day, however when we got there for the 20ft truck ( had to drive 40 minutes just to get to it because the closest one was in another town) the location services was messing up and we had to wait an hour to even get the truck which put out entire day behind schedule. The truck was located in a field , that was filled with huge puddles & water from the recent rain causing mosquitoes to surround everything. My husbands shoes got soaked just trying to get the vehicle and walking back and forth trying to get access. We have used uhaul all over the place multiple times in the past and I won’t ever be using them again. However the drop off process went smooth.
Payge D
B&A Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Ganado, TX 77962
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Comment U-Haul Fonctionnement des avisNo complaints. Rented this truck last minute and everything went smoothly at this location. Definitely recommend.
JERRY KNo one was there
MARLON SAll looked new, job one. -
LINC BWas just a lot in the middle of the country. No one was there when I dropped it off. Was not even sure if this xx was the place. Were other trailers so figured it s was
JOHN B