Easy to find with large parking lot. Took me a minute to figure out the app to check the truck back in but was easy once i found it.JAMES M.
Trailer Rental & Towing in Georgetown, KY at KK Auto Detailing
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Georgetown, KY 40324
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : 9h am à 12h pm
Heures d'ouverture spéciales
- 5/16/2021: Fermé
- 5/30/2021 - 5/31/2021: Fermé
- 7/4/2021 - 7/5/2021: Fermé
- 9/5/2021 - 9/6/2021: Fermé
- 11/25/2021 - 11/26/2021: Fermé
- 12/24/2021 - 12/26/2021: Fermé
- 1/1/2022 - 1/3/2022: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Georgetown, KY 40324
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
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The attendant was very negative about the company and was not very helpful. Gave me keys to a truck and said â€œthe 4th one from the end with â€˜some phrase' in the front window. There were 8 trucks and the middle 2 were both the same size with the same sign in the windows. One had the back gate unlocked and the other was locked. After walking around the entire truck and inspecting damage I tried to use the key only to find I guessed wrong and it was the other locked truck. The attendant displayed frustration with me when he had to go remove the lock. Inside was a hand truck dolly which he removed and walked away mumbling about the employees not cleaning. There was also landscaping dirt throughout and a couple of items. Also I did not have a chance to refuel as I was called into work a day early and had to return the truck quickly before leaving town. I rounded up with estimates found on the uhaul website for average fuel efficiency (which only half of my miles were loaded) 10 mpg and the contracted rate of 4.25/gal to return the fuel to an arbitrary range given at check in (instead of â€œfullâ€) which showed I should at most have been charged $21 and change since I used my estimated miles and not the actual miles driven to determine 5 gallons would have been needed to return the fuel to its original level. Instead (just as with the miles before) Uhaul was more than happy to charge just a little extra to make sure you â€œget yoursâ€. When I asked the attendant about it his response was that he just enters the info and the â€œsystemâ€ does the rest. Similar to his previous frustration to other questions posed during the pick up of the truck. Unpleasant experience. I will drive further and pay more next time to use a different company. Instead of calculating the fuel needed to return the tank to 3/4 tank (where it was at pickup) I was charged for 10 gallons which would completely refill from just over half a tank remaining at time of return. I am not responsible for the extra fuel the previous renter used just because your employees are too lazy to refill it prior to the next use and which I was willing to pay the extra cost for the convenience of dropping it off. If you charge a convenience fee for refueling the truck for someone else, shouldn't YOU be the ones refueling the truck? If you expect the next customer to fill it for you, you should probably pass the convenience fee along to them as savings if they are willing to do your job for you.JOSEPH G.
Was short 2 blankets , didn't realize until after checkin online was finished . I didn't have the opportunity to say anything about it when I turned truck back in. Could not get pic off back of truck lock issue. NEVER USING ONLINE CHECKIN AGAIN!! I will go to a dealer that is actually open for business.Trina M.
Easy to do business with. Great peopleWILLIAM T.
There was a problem with the steering on this vehicle I added power steering fluid and it was still very hard to steer at low speed. Also veh. Was supposed to have 7/8s tank of fuel and fuel gauge was reading at 3/4 tankWILLIAM R.
When someone rents a truck from you and leaves a credit card number you do NOT double book the truck then send them to another location to find out they have you down for 3 hrs. I had the truck for 27 minutes and was charged the full price and now have to repay again this Saturday. And I'm holding my breath that all will be fine. This was the worst experience and I have made sure to tell everyone about this terrible experience and have recommended they seek other companies if they have to move. I definitely rate the second place a -5.DIANA C.
Great customer service at KK auto detailing and the best UHaul rental experience I've had in over a dozen moves.JAMES H.
I wouldn't change a thing!!!Christopher M.
The location was good but it was not easy to see from the road. There is not good signage as it is located at the very back and end of road. Was getting ready to call when I saw a parked uhaul truck. The guy running the place was greatLESLIE M.
Excellent! Best customer service I've had in a long time. Highly recommendedZachary H.
Everything was great.Thomas D.
Only had phone contact and the fellow was very in completing the processDavid P.
Someone was outside and checked me in.Page L.
We used self drop off and had no employee interaction. Mobile app was easy to use. The overall process worked very well.Edward B.
Went well a little hard to locate the people were professional no hassle drop offclayton P.
Great and clean place, and the young lady who helped me was fantastic!Tyler G.
it was very easy dropping the truck off. Verified some information and off i went. Took less than five minutes.Marc E.
The Uhaul associate was courteous and prompt. He processed the rental agreement and even placed the appliance dolly in my truck. Definitely will use KK Auto Detailing for all of my U haul needs and probably have my car detailed there as well.WAYNE P.
The truck was backed up into tree branches upon pickup. It seemed to me that it was dropped off hastily and not very carefully.Tyler S.
The person on duty was very rude and condescending. May have been overworked but.....damn! Needs to take a chill pill. Never again.Daniel B.
GREAT PLACE EASY IN AND OUTPHILLIP C.
K&k was a good example but the uhaul leaked and a lot of my boxes were ruined along with some wood furniture.Marcy L.
I do not like the fact that I picked up the truck with less than a full tank of fuel. As a result, I returned the truck with more fuel than the truck had in it when I started. You should return to the policy that the truck goes out full of fuel and is to be returned full. That way I do not contribute to your bottom line by giving you more fuel than I should have if I started with a full tank and returned with a full tank.O H.
I had trouble checking the truck in and I'm still not sure that what I did actually checked it in.CRYSTAL H.