Very helpful and pleasant staff. They were eager to help and had me in and out quickly both at pick-up and drop off. Would highly recommend this location. I've rented quite a bit from haul and this was the best experience I've had in years.DANIEL S.
Trailer Rental & Towing in Germantown, TN at Jones Auto Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Germantown, TN 38138
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4 Average Customer Rating
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Excellent Customer Service!!! Thank you for a Great Experience! I will definitely use this location again to rent a truck or trailer.Glen K.
Nothing really. Everything was as stated. Pick up and drop off times were as expected. The truck was ready to go and the return of equipment was very quick.THOMAS P.
As soon as we pulled up, the agents came to us and helped offload my car from the trailer- which was SUPER helpful since I was unsure of how to do it. They were very respectful and careful with my car and the customer service was exquisite. Very nice gentlemen and efficient workers. Thank you for making the drop off pleasant and I highly recommend them!LEAH V.
Jones Auto is great! I always rent for local moving from them. They are family owned and the employees are real nice. The rentals are quick to pick up and drop off too.JULIANN W.
Customer service was great and the facility is easy to access. The only issue that I had was there was no dolly available after I had reserved one online.CHARLES H.
The experience overall was good. They were all friendly and handled very well. The only downside I had was that they didn't have a dolly prepared when I rented the pickup truck, but the dolly was actually inside of the truck already. Everything worked out.Yeong K.
Very fast, professional, friendly service. Highly recommend this location.Edward C.
Answer the freakin phone ! Not willing to send an email to you while I'm stranded on an interstate highway!JAMES P.
They were very helpful in helping me pick up the trailer I rented. The one I got was in good condition and the tires were properly inflated. The trailer was a newer one with the click on tongue and automatic braking. It performed well on my long trip. Picking up and dropping off was very efficient.THOR W.
Everyone was nice and helpful. I did notice some graffiti on the side of the unit I rentedMARCUS H.
Excellent customer service!David D.
Jones is always kind and courteous. It's quick and easy to do business there.JOSEPHINE C.
Everything was great!WILLIAM L.
Very helpfulTHOMAS L.
The only issue I had was not getting the appliance wheeler that I had pre-ordered but wasn't available when I arrived. I called the main store on Summer Ave Memphis and they wouldn't rent one to me since I didn't get the truck from them.dennis C.
Have used Jones Auto for numerous needs, including Uhaul. Always great service. I highly recommend for Uhaul reservations as well as auto service.Franklin P.
While the experience was very good, the truck I rented smelled like skunk/marijuana. Make sure the vehicle is sprayed with some sort of air freshener prior to someone else renting. However, I'm not sure what your policies are. I had the truck for two hours and the smell was still there when I dropped it off.CHRISTOPHER H.
Easily added additional moving padsMatthew G.
Truck was shit. Poorly aligned, bad ABS, wipers shot.Aaron S.
Friendly and very helpful.Billy R.
Excellent service!JOHN S.
Dave Jones and his crew do a wondering job providing U-Haul service for our local community.william O.
Nice peopleJOHN W.
The man that checked me out was Hateful and mean. No personality. I had to park way behind the building another another parking lot walk to the front. I had to park my car in another parking lot. Just did not like the way things were handled overall. We'll never rent from them again.KATHY B.