The truck was missing a taillight and should never have been on the road. It took hours to receive roadside assistance, and then the assistance did not resolve the issue - a taillight was installed, but remained on the whole time, even when the truck was off. In order to maintain our schedule, and guarantee we wouldn't be without battery, we had to purchase a roadside jump kit. To top it off, I was instructed uhaul would call me back to provide support but never received a call. All correspondence came from me reaching out. The individuals at this pick up location were frustrated that they had to handle a uhaul interaction in the first place. Overall an incredibly disappointing experience, but I blame uhaul, not the third party service.
ALYSIA P
County Market 154
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Gibson City, IL 60936
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 5,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe clerks at the customer service desk were both rude and clueless.
John CChecked in via the app. There was no person to communicate with.
David NVery pleasant experience for drop off. Very helpful.
Alan BClean the trucks for one, and also install back up cameras!
Ira G