Ive been charge three different amounts for a single 2 day weekend in an excess of almost 400 dollars this is fucked upSean C.
Trailer Rental & Towing in Gibsonia, PA at Pine Richland Auto Works
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Gibsonia, PA 15044
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4 Average Customer Rating
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Very happy to have this location close to home. Helpful & friendly staff!KEVIN R.
Truck was in great shape but the car transport trailer needs better maintenance. Welds broken, straps were tattered ,one tire was worn, found a few loose bolts !!! Somewhat disconcerting.RANDY M.
The key in the lock box was for the wrong truck. I sat on hold for 5 minutes with customer service before I tried the code in the other lock box and it was the same box, so I flipped the keys. Once I got in the truck, the Milne was wrong. Again I had to sit on hold with customer service. At the end of the call they said just to take the truck and we can dispute the charges after. In the end, the pricing was corrected, but I still wasted 20-30 minutes of my rental trying to figure out the keys and mileage.Michael T.
Make it clear where to drop the keys off. in the drop box, not in the key pad that I got it from. I spent 30 min on the phone trying to contact someone for the code, then with the virtual assistant found out I just need to put it in the drop box. Perhaps a reminder we need to fill it to the same gas level. it was half full when I got it, so I thought that perhaps it didn't need to be filled, then got a 30$ charge. I know you make money this way, but its not great for the customer. Also, I didn't realize if I used the pads already in the vehicle I would be charged. A note on that would be good. Other than those things, it was pretty easy. Thanks. PatrickPatrick M.
Christian was very helpful and professional.Nathan M.
This was not the location that I had originally online reserve the one way truck! I had reserved a pick up at Advanced Self Stg Of Wexford, 1 American Wy, Wexford, PA 15090. No one notified me of the change. The person at original location Wexford acted like it was no big deal, they just didn't have a one way available so it was moved to another location that did. I am glad I don't need to rent trucks very often.Keith N.
The service manager was excellent. He was knowledgable and very helpful. He came in on his day off to help me.Robert K.
It was a distance from my house but I did receive additional miles.teddy D.
I chose the online process to turn in the trailer I rented. There was no human interaction. The online process initially starts out as a vehicle return. It left me wondering if my trailer return would be addressed. I eventually got to the option of turning in a trailer. I think that the first page of the online process should include the choice of options: Vehicle or trailer or both.Paul B.
I was having some trouble with the arrangements at first, but I was very happy when someone made a special trip just to meet me for my truck.JASON N.
I originally reserved for a certain location, which showed up on my email. Upon arrival I was told I went to the wrong pick up point, which the location was never disclosed to me. Then the reservation was switched to my location and a insurance package was added to my bill. On my original reservation I did not select a special insurance package.Travis C.