The â€œmanagerâ€ was an hour late for my scheduled pick up. She was rude and yelling at me for her problems with the computer. She was very unprofessional. I will NEVER rent from Uhaul again if that is what their retailers are like.Rebecca D.
Trailer Rental & Towing in Gilbert, SC at Tha Store
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Gilbert, SC 29054
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Great customer service A+++++++++ fast got me in and outZACHARY P.
I rented the uhaul on the 9th and they didn't charge my card til the 17thJessica P.
Great people to work with. A+++Timothy P.
The U Haul store was in a very professional setting. The lady in charge was operating a convenience store and cafe in the same premises. Over an hour after I turned in the truck, she called me and told me I forgot to turn in the key. I did turn in the key. She finally said she would look at the camera but she was insisting that I didn't give her the key. (She was waiting on store customers). I never heard back from her so I guess she found where she put the key.Ron B.
Don't make me wait 45 minutes for the one Clerk who can issue me my trailerMark W.
i would like them to take the time to check the lights on the trailer before I leave with it.Franklin E.
Keep up the good work.Gregory L.
Service engine light was on, and I was not given another truck. Was told to drive it anyway.Mary J.
Be more efficient. what should have been a 10 min pick up being it was reserved a week prior, turned into at least an hour for a tow dolly !Fred O.
Excellent Servicekaren C.
The customer service you receive here goes above and beyond. My rental arrangements were made simple, short, and sweet. I honestly was expecting some kind of hiccup, but I was surprised.Brittany K.
Accurate online inventory.jason H.
Excelente trato muchas graciasJOSE T.
First I was miss informed about any fees for ins after being told 99 dollars flat rate from South Carolina to Jamestown Ny 2nd of all flat tire kept going flat to and bald tire. My 10 thousand dollar stand up tanning booth arrived scratched and dented up because the dam tires also once arrived for the trailer there was no hook ups attached to trailer to my tow package. Was also told they only except cash on arrival but once got there they took credit card .Had my reservation under a 16 silveraldo and it us a suburban when they transfered me to customer service on sunday nobody was there to talk to because the office hours qere not till Monday. Ill never use uhaul again .Dawn B.
Awesome people. Very helpful. Easy in easy out.Scott S.
The change in pick-up location made me travel further to pick up the trailer. These places that only have one person working, and have another business to run (this was a quick shop) make it ridiculous to pick-up or drop-off because they have to constantly pause to help other people not using U-Haul. Also, I did the pre-check-in stuff online, then had to go through most of it AGAIN when I did the pick-up, which was not convenient. Why do it all online if I have to do it again in person?Daniel P.
The customer service was awesome and friendly. She had everything hooked up and ready for me to go!!Ronald T.
Excellent customer servicelinda M.
The person who handled my order missed the fact that I wanted to put SafeMove Plus instead of the standard insurance on the truck, missed the fact that I had a dolly and a dozen blankets ordered, and was ready to send me down the road with my truck before I told her about these items. My suggestion is, that if you are going to have third parties participate in a U-Haul franchise, give them the same kind of training you would have a U-Haul Store employee undertake, so that all of the order gets checked, verified, confirmed, and the customer is sent out the door without having to ask for or remind the associate that something wasn't right.David H.
Everything went smooth, very professional.Walter S.
very friendly and nice people yet professional .JASBIR V.
EVERTHING WENT GREAT CANT ASK FOR ANY BETTER.carl H.
It is a small thing, but the steering wheel in the truck I rented felt "grungy". Granted, I was going to be moving during the day and my hands would probably get the steering wheel grimy again as the day went on, but picking it up clean would have been nice. It might have motivated me to wipe down the steering wheel, even.Weston P.