I was over charged for the rental. I kept the truck for two days. I was made to pay for someone else rental when I was the driver for them when they didn't pay for everything before I could get my owe rental again despite the fact that they never had a problem with me in the past.TARA ROBINETTE W.
Trailer Rental & Towing in Grand Prairie, TX at U-Haul Moving & Storage of Grand Prairie
Pour nous contacter
Grand Prairie, TX 75050
(I-30 & Hwy 161/George Bush)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Grand Prairie, TX 75050
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The online reservations need to be explained to customers. I received the know how video after I tried to begin the reservation process. The experience at Tarrant Dr. location was excellent.Ynette K.
It was far away from my house but very nice.AFFRICA M.
The lady that helped was absolutely wonderful. For working on a holiday, to bring very busy she had the best customer service and very knowledgeable!MALYNDA G.
Ms. Brea was excellent she represented the company well. Awesome personality and people skillsðŸ†great experience, will be back again!! Keep up the good work.CHARLOTTE L.
The attendant never really helped me with the return process. She was on the phone the entire time.Ira C.
Rep was professional but had bit of a Dry personality. She seemed impersonal but overall very informative and detailed.Dawana W.
Keep up the good workJoel K.
Everything was greatPHILLIP L.
Nothing, keep up the great work you guy's do for people.JANICE S.
Online ordering and confirmation glitches horribly. Workers were kind and great customer service though so thank you for that :)MEGAN C.
The staff was great!LAMONT W.
I had an extremely frustrating experience. I spent over an hour at a â€œUhaul pickup locationâ€ which was actually a William's Chicken on 201 N. Jefferson trying to get into a Uhaul. The lock was broken, there was no key drop box. The â€œmanagerâ€ who also seemed to be running the gas station and the chicken spot was not helpful, he disappeared and left me in the parking lot to deal with it on my own. After 3 different calls to customer service, someone finally transferred my reservation to the 2455 Tarrant Rd. location where I was finally able to get my Uhaul. 2 of the service reps I spoke with promised me to extend my reservation from 6 hours to 24 hours due to the inconvenience of it taking over an hour just to pick up my previously reserved truck, but after a 3rd call I was told there was no updates to my account. There needs to be better communication between representatives and locations all around to ensure this does not happen to anyone else.Mariah R.
Kevin (I believe that was his name) was super nice and helpful!STEPHEN P.
All perfectClaudio V.
We had a very hard time just paying to get the truck at the office. The associate didn't quite know what to do so it took a lot longer than it needed tooMichael T.
My experience was great. The associates were very nice and checked me in and out quickly. I would definitely recommend renting from this location.Jamisha P.
Please have the elevator looked at. It goes very slow after going up about a foot then moves very slow. If one of two carts the elevator moves up 6 inches and adjusts but then goes down the same distance when you step in to get the other cart.Allan R.
Friendly attendant. I had issues reserving a truck online. I went to a different location and had to wait 30 minutes just to speak to the employee. At the Grand Prairie location I was able to speak to the employee immediately.Jameson G.
The contract stated the the gas tank was full. It was not full. It was a little less than 3/4 yet I was still responsible for filling it up. Also, it's complete bullshit that you cannot change the drop off location. Sometimes plans change and if that happens then you have to pay for it. So stupid.Billy W.
Excellent customer serviceScott W.
Gabby and the other young lady on the evening shift. Her name started with a K.were great. Customer service is very important and I thank them for being so efficient and professional.CRYSTAL C F.
I was charged $20 because of incorrect information and the worker was rude and was not understanding at all.Kyra S.
I know there is always room for improvement but, I didn't see where any need to be made. this location is by far the best that I have ever worked with! Kudos!Lamonica W.