The location was great. The only issue was that they did not have the truck that I needed. I reserved online at another location 10 miles away from this location. I arrived at the location, it was closed, and they had not put the keys out. U-Haul customer service helped me find a location that had a truck but I had to get a 26' instead of a 15'. Big difference, but it worked out. I had to pay for the 26' truck though, which is typical for U-Haul. The people at the location in Greensburg were great and easy to work with.
ROBERT R
My Town
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Greensburg, KY 42743
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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The person that I felt with did not speak English very clear and I did not understand what he was saying. In the end I was expecting the cost to be around $60 for the rental and it ended up costing over $130.00 Also the rental guy was not available until 2:00 pm EST
MARVIN JBetter communication, clarity when dealing with the customer!
ORRIN WNo improvement needed.
DENISE B