They overcharged me by three full days . When I said I took pictures and phone call recorded for more proof they just daid they will dput in a dispute and takes 3 days before someone contacts me!?!? So screw those guys. Never ever doing buisness again and telling everyone I know how crooked you guys really are.
BRANDON S
Guttenberg Powersports and Marine
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Guttenberg, IA 52052
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe lot was easy to access. No problems with the return.
PETER PTalked to an agent who made me drive 2 hours away to pick up a truck. I got there and they were not there I call their number, no answer. His name is Charles at the Kewanee Illinois location. Terrible service!!
Babucarr MMy only complaint is that I booked a month in advance and still had to drive an hour out of my way to get the truck instead of being able to use one of two local places. This costed me extra gas and time. I do appreciate that I was able to get the truck a day earlier because of this and the return date was not changed.
JASON Mthe Guttenberg Powersports and Marine was decent. However, the customer service could be different. The first lady that i dealt with lied about a previous conversation, as I had a witness in vehicle as we spoke. She wanted to have us pick up a truck in another town, an hour away which we could not do, she then stated that we could. Then the day before we got a call from a different person saying the same thing. i told her what had happened and that would not be acceptable. i told her that i needed to know if we couldn't get the truck in Guttenberg cancel our crew. She then did call about 1/2 hour and it was all worked out. The former lady lied and then hung up the phone on me as well.
amy m