The clerk was not pleasant, not helpful and not inclined to do anything to assist the process. The dolly I paid for was not in the U-Haul and when I went back to get it, all he said was "no dolly here".
chris m
GKS Enterprise LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Harrisonburg, VA 22801
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisOvercharged on fuel. $60. I just filled it up. Told them miles and full tank. Now I need to chase down my d$@&( correction……..
Jeffrey BThis pick-up/ drop off site should be taken away. Truck had 9 miles of gas left in it and the attendant was very rude and obnoxious. After 50 minutes he finally completed documentation and I immediately had to drive to nearby gas stations to put gas in truck ( it was so empty it took $ 150.00+ to fill up). This person handled everything very poorly, and after speaking with the men that came to help me load he has quite a reputation for being rude to many individuals in Harrisonburg area. Eventually this will have a very negative effect on your company and should be addressed with all due diligence. I was having a hard time understanding what he was saying ( and I am uncomfortable admitting that) but I am truly trying to be honest and transparent. It would be appreciated if consideration would be given to possible partial refund as gas level was not at proper contracted level in gas tank.
Debra CThe location did not have any furniture pads (part of my order). I stopped by to check a couple days before pickup to confirm (they did not call) so i drove to another location to pick up pads after calling U-haul. I arrived on time for the pick up an there were no employees in the store. I waited 5 min for somebody to walk out. The guy seemed like he just woke up and was wearing the same clothes from 2 days prior. He was not ready and had to go find his iPad for the checkout and once he found it seemed very concerned about how to get through the process. It took about 35 minutes to get checked out. The truck was dirty when i picked it up. Windshield was dirty and had bugs on it. There was food stuck to the dash in the cab. The rest of the rental was fine. The truck worked fine.
Michael WThe process was very simple 👌...
Herman B