The man who owned the building was 40 minutes late and had an attitude with me even though I was waiting since 8:30. I was aware that he probably opened at 9 so I waited the 30 minutes but even at that time he didn't arrive until 9:40. When I told him that I was there to pick up the U-Haul his tone seemed very annoyed and responded with "I know." I didn't appreciate his attitude, especially since I was the one who had to wait on him.
Denise S
Fair Way One Stop 17
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in High Point, NC 27260
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- 2,5 - Cote moyenne des clients
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Great customer service
Kevin GFor starters, it would be advisable to have someone at this location that actually knows the system on the computer. This kid had no idea how to use it and had to call his boss on video to walk him through it. He would not use my reservation number to find me, asked me to spell my name while he had my drivers license in his hand, and nearly charged me for a week instead of the day. The equipment was not clean, The fuel tank was nearly empty, the smell was atrocious.
PATRICK BI rented the truck and got to my house 4 miles down the road to find out I don’t need the truck so I took it back and was still charged for a whole day
Kristina PThey had No knowledge of the return policy and the person who was there just kept saying leave the key and they would figure it out.
Veronica J