I have a comment about the Uhaul online process, not about the Hillside Uhaul location. I originally submitted a request online for a 20' truck for an in-city move in a different town in NJ. The request went through, but I got a call saying that the closest 20' truck available was in Hillside. Since Hillside is about 40 min away from where I was moving this was inconvenient, but I needed the truck and figured I could return locally. However when Uhaul changed the pickup location, they kept the in-city move part, which I didn't realize until the after I was packing the truck. Now I had to return the truck to the Hillside location a decent drive away. This added on to the already great stress of moving. Part of this is my fault for not realizing the situation in time, but I feel that Uhaul corporate should have realized that I am not doing an in city move anymore and explained the situation. Again, this is not a criticism of Hillside, they did all they could for me, this is about the rest of the process.Dan P.
Trailer Rental & Towing in Hillside, NJ at U-Haul Moving & Storage of Hillside
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Hillside, NJ 07205
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- Lun - Jeu : 9h am à 5h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
One-Way and In-Town Local Rentals in Hillside, NJ 07205
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- 4 Average Customer Rating
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The young lady was very diligent on explaining the process and expedited the paperwork and was very kind.Sulaimun J.
Great experience. Customer satisfaction was superb. Thank you Dominique for your assistance and friendlinessPaul W.
Provide better heat at the facility..ie.the officeoral B.
Better serviceCAMILLE C.
Location was easy to find. Staff was friendlyGreg H.
Upon self checkout, service desk required that I wait on line to be attended by the employee. No other uhaul location has ever done this, and it's unclear why. We're we profiled? The attendant was rude and didn't even acknowledge us until after taking a phone order (15min).Luis C.