Taking my mkney
John Z
Mbeelink Global Logistics LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Houston, TX 77099
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 2,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisNOTHING THE SERVICE AND ATMOSPHERE WAS AWESOME
Paula DImprove training across the board I scheduled a Mobile pickup and just needed to get the keys the location is very dirty nobody was there to assist me at the service desk there’s a note to walk further into the location to find someone and when I did she had to call to be walked through the process I waited almost in hour constantly explaining and showing the U-Haul app saying to confirm miles on odometer because at the point it had been dispatched on their system it said dispatched and still they went back and forth on the phone trying to “start rental” I was able to complete my reservation and my move but far behind my original schedule
Anthony RTruly the worst experience I’ve ever had renting from U-Haul through Mbeelink Global Logistics LLC. I reserved a truck for 10:00 AM, and it wasn’t ready until over an hour later. Then the owner and employees acted like I was the inconvenience for expecting the truck at the time I reserved it. As one of the workers drove off to fill the truck with gas, the loading ramp came loose and started dragging on the street. After seeing that happen, I obviously wanted to conduct a thorough inspection before taking the keys and driving off myself. While I was doing that inspection, I somehow became a problem for the company because the employees parked the Uhaul in a way that blocks their own driveway while they were unloading an 18-wheeler. They then yelled at me because I was “taking long” to move the Uhaul out of their own way. Mind you, I had already waited over an hour patiently for the truck to even be ready. On top of that, the entire back of the truck was slippery from oil residue. Which was a safety issue as I was loading and unloading my belongings with the truck. Customer service was a complete joke and the business was extremely unprofessional. It was pretty clear their third-party shipping operations mattered more than actually handling U-Haul customers properly. Drop-off was just as bad. There was no key drop box, so I had to repeatedly call the owner to arrange for pickup, because I wasn’t about to get charged for extra day over their lack of organization. The location itself is also in a pretty shady area. Moving is already stressful as is, may want to choose a different location…. 0/10. Would not recommend.
Nicholas B