The self check out process is heavily flawed. I was driving into IN from NJ and due to several issues, did not arrive until 11:30pm to collect the U-haul. I had done everything I could do on the ap, prior to leaving. I arrive very late, after already driving for 14 hours to find a long and complicated process in order to get the code to the lock box. It was a horrible experience and I would never subject someone to an hour long process. Your wait times were 40 minutes, only for them to pass me off to a different department. the location manager did not have any knowledge or help with your process. Why couldn't have I done everything prior to leaving NJ?? Why couldn't you have made your stupid phone calls during reasonable hours? I am a housewife. I have been for 24 years. Your ap did not like that. I obviously didn't carry my passport with me to IN from NJ. Why didn't you have me upload that to a profile page prior to me leaving NJ? I actually hate your company. I despise that it took an hour and your customer service was absolutely sh%^%. This process needs complete overhauled. Yes, pun included in the "haul". If I can help it, I will never rent from your company again. I detest you. We finished packing at 2:30am, got 4 hours sleep before driving to Chicago. If this had been an in person key exchange, I would never had to do everything your ap made me do. It is unbalanced. You should fire who ever designed the ap and the process.
Debora E
Aztec WFR Inc
24/7 Rentals
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Comment U-Haul Fonctionnement des avisThis was not my dropoff location.
DEYON CPoor customer w
Akram AJesUsIsTheAnswer 📖🙏 The word of God declares, “He that saith, I know him, and keepeth not his commandments, is a liar, and the truth is not in him. But whoso keepeth his word, in him verily is the love of God perfected.” It is not enough to nominally assent to the truth, we must have its principles interwoven with the life, and wrought into the very character. We may well be afraid of any class who refuse to compare their faith and doctrine with the Scriptures. There is safety alone in taking the Scriptures as our rule of life, and as the test of our doctrines. Martin Luther exclaimed, “The Bible, and the Bible alone, is the foundation of our faith!” Our work is to hold up the law of God; for Christ has said that “it is easier for heaven and earth to pass, than for one tittle of the law to fail.” He has said, “Blessed are they that do his commandments, that they may have right to the tree of life, and may enter in through the gates into the city.”
James WEither the battery or the starter was going out on the U-Haul that I rented, and I was stranded two different times.
Heather F