The app was horrible! Don't recommend using the app if at all possible. The location I got my U-Haul truck from was fabulous. He did great is straightening out the issues the app messed up.
Michelle N
Paint Polish Repair
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ironton, MN 56455
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Friendly guy
Dale JGreat service no need for improvement.
Phillip MNot comfortable using the app for rental. Unfamiliar with it and received NO DIRECTION on how it needed to be used throughout the rental contract. The location was closed when I returned the truck and when I called them when it was open to discuss the difficulties I had with the application, the location ridiculed me saying things like "oh come on...you know how to use a smart phone" as if I was not being truthful. He was rude, the lack of customer service was so blatant, he kept talking over me and never let me explain what challenges I had when returning the truck. I was also charged the safe ride Insurance when I specifically declined that, and charged me a fuel fee when I legit used less than 15 miles on the truck and replaced the gas. I have rented uhaul trucks from other locations without these problems. I would not go back to this location EVER and I may not use uhaul again either if I'm forced to use the app when it's too confusing and uncomfortable as a user. Not happy!
Susan MN/A
AL S