The U-Haul seemed like the transmission was going bad in it. There was no equipment dolly. And it was under 3/4 of a tank of gas when I got into it. Would honestly be happy if I got at least a partial refund. I was only given 6 hours of time to move because I was just renting it for one day. I was under the weather impression that one day was 24 hours not 6.
cody p
Bucks Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Jackson, OH 45640
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Hidden charges. Vehicle dirty. Wont rent there again
preston fNothing every thing went smooth
brenda lThis wasn’t my original pickup location. There is nearly zero parking for U-Haul trucks. My second issue is that I was told my truck had to be picked up here instead of New Boston and I was told it was the distance of 20 miles which would have been double the mileage that I would have had to begin with. My biggest complaint is that this location wasn’t 20 miles away it was 48 miles away (one way) so I was charged for 114 miles instead of what would have been 22-25 miles total. I will never use U-Haul again. They lied to me on numerous occasions about this and the cost.
Jess rI want the fuel cost to be return/refunded!! I put exactly the same amount back in the truck as when I left!! I have pictures (time stamped) to prove it! I asked days before to have a 10’ reserved and the day of had to rent a 15’ with no price adjustment! Very poor experience!! I would like someone to reach out to me ASAP!
William Z