Took forever to try to get the pick up through the app. Had to call customer service to approve, even though we had previously rented through the app. This location is NOT a coffee shop, it's a laundry mat. The keys were not in the lockbox, had to reach out to someone in the laundry mat for a key, but it was not explained anywhere.
JERIMAY K
Monquis Coffee & Creamery
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Jacksonville, IL 62650
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Nothing
Molly SGal at counter was extremely helpful and knew what she was doing!
Sharon LThe employee was very helpful and is the only reason my service went smoothly. The original uhaul i ordered was not there, and customer support rescheduled for 2 hours later, while also messing up the reserved times. So, the employee was asked by a manager of some capacity to contact me to try to get the uhaul back early for another customer that had reserved it. So not only was I rushed, management of multiple levels messed up my order and tried to fix it by putting pressure on me and the employee I worked with. A reservation is there for a reason, I got up at 5am only to have to wait anyway.
Jayden Ato pricy really for mileage i took trips right down road and got gas and back there and it was so much
Rachel H