Come out to greet returning clients (even if after 5PM). Fully automate check-in. After providing driver license info (front and back photo) and credit card info, all the counter person should need to do is verify customer ID. Really annoying to need to have a second point of contact's phone number.William S.
Trailer Rental & Towing in Kailua-Kona, HI at U-Haul Moving & Storage at Kailua-Kona
Pour nous contacter
Kailua-Kona, HI 96740
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Kailua-Kona, HI 96740
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
If you post a KAMAAINA rate live up to it or take it off your website. Your employee would not give me the info and said even though I have been a Hawaii resident for longer than he has been alive I don3 qualify. Now that's RACISM!!!Clay C.
ride was smooth and comfortable and we were able to pick up and deliver 2000 pounds of food for honokaa feeding programWilliam M.
A awesome customer service! Fast, kind, and courteous. Thank youRANDALL M.
Everything worked out great!!!!Darryl M.
Got a flat. Spare tire was not inflated properly. No owners manual in the truck. Staff members at both check in and check out were helpful and positive.Cavan S.
The best customer service we have ever had from ANY rental company.SHOAB N.
I reserved a vehicle with the drop off location being in Hilo and pickup in Kona. Thank goodness I double checked as the drop off location was reassigned because â€œcorporateâ€ owned locations and â€œnon-corporateâ€ uhaul location can't intermingle. I have done drop offs like this before with no problem and it sounds like there was an issue keeping vehicles on that side of the island. I drove 4 miles to be charged $25. Waste of time and left me extremely frustrated with no resolution.Ryan D.
I was totally pleased with the entire experience from booking online all the way to returning the truck. The person who helped me check out could not have been nicer or more helpful and the same when I returned the truck. I will definitely use this dealer again!SCOTT S.
Need more than 1 person working the check-in check-out counter. 2nd time we've used u-haul and bothtimes it takes about 1/2 hr. to check out.Charlie L.
No need to improve. The staff is as awesome and the truck was clean and served it's purpose. Maybe give them some bonuses:)Jeremy T.
Thank you guys gor going out of your way for helping me and honoring the price of Kama'aina too! Mahalo and Aloha, Mia WrightMia W.
The check engine light came on after only 20 miles and the customer service sucked they were rude and not helpful at all. I went to the hilo location 50miles away just to get a different truck rental because I didn't wanna deal with the people at the kona location! Don't recommend going thereTyler A.
Better signage to help us find the locationLINDa W.
This is the only option on the Big Island of Hawaii. Paying for the mileage to drive all the way to Hilo and back is painful. It added roughly an extra $100 each way to the advertised price. Please take this into consideration when determining whether or not to reopen one of the locations on the other side of the Island.Amy E.
Manager Cerese was very rude calling me and demanding the truck to be returned. I kept trying to explain to her what I said and she kept raising her voice and giving me rude remarks that I should return it. Managers are to be trained professionals and treat everyone with respect. I would like to know if this issue have been addressed.mc hoover N.
The girl who assisted me was very knowledgeable and was very, very nice. I couldn't ask for any better service. Exceptional!Linda A.
Customer service was fabulous!!NATASHA M.
Nothing I can think of need improving.Mechthilde W.
Cerise took care of us Well even if her computer wasn't working properly she handled it professionally smooth. I'll definitely use uhaul again in the future at this location.CHELSEA F.
There was a ton of cockroaches in our truck, it was disgusting and scary. That's allMatthew P.
Sarise ( sp?) Who helped me when I returned the truck today was awesome...super Aloha spirit...thank you..Claudio M.
Everything was great - the only issue I had was the 15' truck I had booked wasn't available. Fortunately there was a 20' one available - though it was somewhat bigger than I really wanted.David S.
great service at the locationBRENT G.