Not sure about this location. Did not realize from the contract that this was a drop box location. Could not see a sign or other vehicles as there were no cars in the lot. Called the number and a guy told me to leave the truck and trailer in the lot and keys in the drop box. Could have been an actual service center inside one of the stores, I did not go in.
Natasha K.
Red Bridge Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kansas City, MO 64137
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The initial reservation had us picking up from location in Olathe, did not reflect change to location pick up until we started the pickup process. 2nd location was a liquor store that did not open till 10 a.m. The key was not in the box the app said so we had to wait at location 45 minutes till owner showed up to get key out of other box. The truck had no gas and would not start once we had key. We cancelled reservation after this because we had already waited 2 1/2 hours and gone to two locations to get truck to not have it ready to go because tank was empty. Roadside assistance said it could take up to another hour to get someone out to fill tank enough to get it started.
Jennifer C.It is a rather old liquor store for a location.
Cori W.This place is very unprofessional. This is the second time I rented from them the first time I was cheated out of $100. They take cash without giving you a receipt and then charge your card. I would not recommend and I would like someone to call me about my experience to tell you more.
LEE S.The vehicle wasn't clean and it was really loud like you riding in a jet plane. I was worried the whole time we were going to get stopped. There was a slight language barrier which made things a little difficult, otherwise it got the job done.
DENISE M.