I had a disappointing experience with U\-Haul\. The inside of the truck’s cargo area was extremely dirty, with ashes, debris, and a strong smoke smell\. Since I rented the truck for my move, I had to thoroughly clean and vacuum the entire cargo area myself before loading my belongings\. Additionally, I am currently disputing an extra charge\. I returned the truck at approximately 6:00 PM and handed the keys to an employee, but the return was recorded as 7:18 PM, resulting in an additional fee that I believe is incorrect\. I am very disappointed with the vehicle’s condition and the inaccurate return time\. I hope U\-Haul will review this situation and refund the incorrect charge\.
ALEXANDRE M
Vineland Shell
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Kissimmee, FL 34746
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisThey over charge you for things that you never ask
XIOMARA DI declined to pay for the insurance, I was still charged. The truck didn’t have AC, and it was in a SKETCHY location. I didn’t feel safe leaving my personal vehicle there. I would drive farther to a different U-Haul just to avoid this location.
Joshua KInside the trailer itself was dirty and wet camp had trash in it
Dan JI requested somebody evaluate my bill due to the fact that it was $180 for 3 hours. Somebody told me they would get back to me and never did
KATRINA P