The employees did not know English well, and were unable to understand or complete the returns process. I believed they attempted to over charge me. They were nice people but communication and job knowledge was lacking,
Nelson S
Westmont Inn
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Lakeland, FL 33801
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe van had a lot of pet hair, also they charged me for a full tank of gas the was not full when I got the van also I can barely understand what the was saying so they could had been saying anything also I believe they over charged me
Angela WThe process to pick up the truck took a long time.
Crystal MThe fellow that closed everything out was quick and friendly.
TIMOTHY DOur reservation was changed 5 times the day before pickup. Showed up on location to pick up the van, no vehicle was attached to our reservation. Spent time on the phone with customer service (they were great), only to be told that we can get $10 off our reservation to drive 20 more minutes north to pick up at YET another location. What was supposed to take roughly 45 minutes ended up taking 2 hours, not accounting for having to return to an even further location. Offering $10 off a reservation is insulting at best, especially when you are renting to a business. Half of this transaction should have been refunded if you cared about customer service. We have two year-long UHaul storage units in 2 different parts of the country, we rent from your company for every tradeshow we attend. Now I'm re-evaluating.
gregory r