they said they close at 5 pm I got there at 4 pm and it was closed!!!Akiva L.
Trailer Rental & Towing in Lakewood, NJ at Lakewood Auto Spa Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lakewood, NJ 08701
Services dans cet établissement :
- Lun au ven : 9h30 am à 5h pm
- Sam : 9h am à 3h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lakewood, NJ 08701
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My scheduled pick up was 3pm. This was changed to 2:30pm by U Haul because they changed my pick up location which closes at 3pm. On the pick up date they called me at 1:15pm stating that they were not going to be there and they were checking me in over the phone and would leave the keys in the car. This resulted for my contract to start at 1:15pm. When I picked up the truck at 3pm the keys were not in the car and delayed everything for meDirk D.
No one available for at least 10 minutes, then they sent me to a different location. Second location person was extremely unhelpful and rude! We reserved a van online with a Washington DC drop off. They said we could only have a truck to do that, not the van we reserved online. Awful experience. Will not be back.Terrence M.
The gentleman who helped me out was great, friendly and informative. My only complaint was finding this location. It's location and signage really needs an overhaul as it shares the same building as a car wash which is behind some other building. Otherwise, I'd rent a truck from here again as I had no other problems.Benjamin B.
I attempted to complete the remote pick-up, but I ended up having to negotiate the pick by phone. Insufficient internet service.Robert B.
He gave me 2 different price after I told him he was 120 dollars to much yr was more interested in the car spa then uhaul never againdawn P.
I had to park the uhaul on the street behind another uhaul van because the lot was overloaded with other cars not uhaul vehicles.Mark L.
i reserved a 24 hour rental and the guy made me return it earlier without any discounted price. i had better expectationsHenry B.
Tell them about your cleaning fee BEFORE the rental!!!!!Shmuel S.
Very crowded, challenging to navigate property/ location.Louis V.
I would rather deal with a person face to faceDouglas S.
Friendly and fast service!melinda B.
Absolutely great service and superior experience. Thank you!Vlad T.
The owner at Lakewood Auto very nice and extremely helpful.Christopher F.
The location is confusing and I was charged extra money due to having issues locating the truck and getting it returned. I had the truck for an extra 30 min and was charged for a whole other day! I picked it up 30 min late cause I couldn't find the place!Alexander V.
Friendly courteous owner. Very helpful in make this a easy experience. ThanksJoseph G.
Very little if any signage directing me where to drop the truck after hours. Almost went to wrong location. Was also charged a refueling fee when I returned the vehicle with the amount of gas I was supposed to.Jack G.
Truck damaged, dirty inside with mud & old coffee spills, manager very rude at this pick up location. Billed me insirance although I had not ordered.marissa R.
The attendant did not go over details and over charge 14 extra not applicable to the contract due to the poor attention im not happy.ana B.
I will never use uhaul again. This company is ridiculous. I was forced to call customer service over 7 times to get everything in order and I'm still waiting for them to fix my bill because I got charged for 2 hand trucks I never recieved. Very poor communication and customer service. NEVER AGAIN!Briana O.
Our first experience was an absolute nightmare. My wife and I spent over two hours on the phone trying to get her vehicle. And addition when we arrived in Lakewood no one was available even though the stated hours or until 5 o'clock. We got there at four o'clock. After long drawn out ordeal we finally got the truck and from that point everything was smooth. Please feel free to contact me if you would like any additional comments.laura C.
I used the 24 hour pickup. Lakewood auto spa had my equipment ready to go for early AM with clear instructions. Perfect for my moving needs!Stacey B.
we got charged twice for ins and taxes for some reasonElizabeth C.
Fast , friendly,great experienceANTHONY C.
I was overcharged from what was listed on line and as was verified by the agent on the phone and was also given less free mileage than what was agreed to as well. When I called the agent in Toms River, NJ where I originally called to book the vehicle, the agent was less that pleasant and was of no help. I left an email for U-Haul corporate the following Monday after the Saturday drop off in Philadelphia to explain the overcharge and the incorrect mileage allowance and was never responded back to no more Uhaul for me and will never recommend to anyone as well !robert F.