nothing everything went great very nice crew
Karen A
La Automall
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Lansing, MI 48910
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisHe sent us to another location to have the trailers left side lights fixed as they didn’t work at all. We drove a mile with no lights. Cody at the other facility was wonderful as he rearranged his trailer schedule to give us one not picked up yet and have the one we had fixed for his customer. This set back did put us back 1.5 hours, and was very frustrating until we got another trailer. What’s the point of a guarantee pick up when the equipment is not in proper using condition.
Sherry DYour customer service is horrible. Your app is a fucking joke and not user friendly. There are discrepancies between the pick up time snd the locations opening time. My pickup up location was changed last minute. My drop off location was also changed to one farther away. Your app is not user friendly. You texted me a link to see where my new pick up location was and the link was broke.
Adam PThe UHaul representative was excellent. He was very professional and ensured that my equipment was set to go when I left.
Kenneth Mfirst off, I reserved a 15ft truck in N. Lansing. then, I was redirected to potterville location because a 15 ft truck was not available at this location. I showed up in potterville and there was not a 15ft truck available there. so the owner said "we will get you a truck and deliver it to your address. well then, the dispatch called me and asked why I didn't pick up the rental and we don't offer that service. So, the owner in potterville lied to me about the delivery. I ended up with a 10ft truck instead. I wasn't offered anything for all the inconvenience. I wasted 4 hours trying to get a truck. you would think logistics would have had a handle on this problem. they didn't...not a happy customer
SAMUEL L