Be there when it's time for trailer to be picked up.de W.
Trailer Rental & Towing in Laredo, TX at El Milagro Collision Services
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Laredo, TX 78041
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
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This is my third time renting from this location and I love it. The service provided by Carlos is exceptional. No problem whatsoever, he will walk you through the renting process and make everything as hassle free as posible. Best place to rent Uhauls from.JULIA V.
Fast and easy pick up and return! Highly recommendedHECTOR L.
Good service!JORGE C.
CJ handled my services fantastic from day one. Couldn't have asked for better service. Would definitely rent from here again.DONATO M.
Service is exceptional. We did 24/7 pickup and contact less, however, the owner from Milagro Collision Center was available via phone to answer any questions and ensure I did not have any issues picking or dropping off the rentalNorma D.
We needed this trailer last minute for a one way to San Antonio and were referred to this location by another U-Haul location. The ease of renting was quick and easy as all was handled online and via phone. The person I spoke with, I want to say his name is Carlos, was very courteous, responsive and helpful. Wonderful service.Martha B.
Super fast and easy rental and returnJUDITH P.
Never been to a U-Haul that no one would be there to help you out in returning U-Haul. Some shady guy was there smoking right in our face the whole time we explained the mileage, time etc. I understand if owner has an emergency or not but you should leave someone in charge to receive customer and check them in just my opinion.Alberto C.
Great over allCindy G.
It was a Saturday the location was closed we followed the instructions on my email the man called me on my phone and said he was viewing me dropping off my truck through his cameras Good jobSAMUEL M.
Very helpful staffArmando R.
Have better customer service and comunÃcate when you're truck is not ready or cal them before you reschedule your pick up. My was rescheduled 3 times originally at 8 am and they switched it to 9 am which I was fine with. Then they said they didn't know when I was able to pick it up They then scheduled one pick up for 3 pm without confirming with me. I called and scheduled it for 1Pm pick and it was not ready ! So I had to wait until 3 pm which delayed my entire trip. Not to mention that the lady that helps out informe me that if I would have paid for upfront I would not have had this issue as if it would magically appear. I informed her that I was okay with 9 am because I had gotten a ride to the location and in a snobby way she told me to get an Uber there ! The audacity!! Then I called on Aug 6 to inform them that they charged me $46 and some change when the location told me I had to bring it back 1/2 full and now they are saying it had to be full ! Like worst experience ever ! I've used UHaul before and NEVER have I ever experienced this bad of service before.cristina M.
Wanted to give positive feedback too: Carlos provided excellent around-the-clock service. When the check-out process wasn't working for me (could not upload photos) he helped me resolve the issue, on a Saturday- after 8! Best rental experience I have ever had!DAVID B.
There is a lot of room to park the truck. Carlos is very responsive and helpful. I drive across town to use this location. Highly recommend!Trevor S.
There's too much steps to rent a u-haul, I think should be a little bit easier and not that complicated sending text messeges, follow links, etc.MARIO H.
Excellent service!LIZBETH S.
I have no bad things to say. Carlos Torres did an incredible job at walking us through the entire process. We will definitely come to him if we ever need a moving truck again.timothy H.
The owner was extremely responsive and helpful. The phone number was not easily available online, but I found it through my U-Haul reservation. I highly recommend this location. There was a lot of space and it was easy to drop off all our equipment.Trevor S.
Great service and communication. Highly recommend.Gilberto G.
My experience with this retailer was above and beyond expectation. The dealer was 100% accessible and willing to answer all my questions. The equipment was clean and in great condition. 24/7 access is a great idea! Uhaul customer service was a great help as well. Thanks a bunch!Veronica V.
My uhaul cargo lamp didn't work. Next person to unload at night will have difficulty to see at night , like I did.Aldo M.
very friendly, approachable willing to help you. Thanks a lotJacinto V.
I had a good experience at this location. Although it was not where I reserved my rental at. I was supposed to pick it up at 1613 Calle del Norte Rd, Laredo, TX 78041. When I got there the lady running the place told me the truck I reserved was dropped off somewhere else and I had to go pick it up somewhere else. Even though I had reserved it there a week in advance and my truck was sitting in her parking lot. She refused to give it to me and sent me somewhere else so she could use my rental for someone who was going to give her more money for a longer trip. I was only traveling 2 hours away which I've been told they would rather make money off of someone who is going to take a longer trip because they bring in more money. I had to drive somewhere else to pick up the truck . Although it was clearly sitting in the lot even though she said she didn't have it... then she tells me they changed the location even though I was never informed by uhaul. When I got to el milagro he the owner helped me as much as he could and I recieved great customer service. Although he couldn't figure out why the previous person had sent me away and told me to go to his store ...Madelyn G.
Great Service, would highly recommend to all!Hector N.