Couldn't understand the person's speech. Would not look at paperwork, had us call a U-Haul representative and take pictures of gas gauge and mileage and send it to them. Received no proof we returned the truck.
THEODORE Y
Quick Stop 2
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lexington, SC 29072
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- 3,0 - Cote moyenne des clients
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2nd time picking up here, there is no organization at all. 1st time attendant had to call someone to walk though the check in it took about 1/2 an hour or more. Asked me to text photos of the hookup. This time had me call multiple numbers on my personal cell to get the trailer. Then hounded me to send a picture of the hookup. I would avoid this location by any means
Matt WGreat experience… Check out and check in were a little slow considering I did it all in advance on the app… But, equipment was good and overall good rental. Much better than one I had previously at another U-Haul and the air conditioning wasn’t working and it was 150 degrees outside and in the truck!!!
Mark VLocation was sketchy. After check in the woman inside was rude and wrote down a number for me to call to actually get the keys because she would not give them to me. Would not recommend this location.
Kimberly PVery odd experience to have to call a number after making a reservation online, confirming things online and unlocking the truck myself to get a key. The box of the truck was a little bit dirty with sand etc in the rear looking like it was not swept out by the prior person. Difficulty checking out when returning the vehicle, and disputed charge over the fuel level and gas charges
Justin F