Whistler has always been great. When I showed up after dark to return my trailer the guys who were just getting off their shift, offered to unhook the trailer for me.Heather B.
Whistler Towing & Truck Repair Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Livingston, MT 59047
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Very Cordial and helpful.Bud A.
Everything that needed to be done ,wasMARK N.
The lady who checked me in, and the young man who helped me set up there trailer were both amazing. Very polite friendly and professional.PATRICK M.
Picking up the equipment went OK; however, the trailer that was assigned to me was partially blocked by another Uhaul truck, preventing hookup to my vehicle. That particular trailer was also covered in black grime, was very old, and was missing several running lights. The male employee offered to get a skid steer to move the trailer to a better position for hitching, but I told him I preferred the other cleaner trailer anyway, which was much more easily accessible, and it had running lights and looked newer and in much better condition. The male employee said I was not allowed to switch trailers, and he went off to get the skid steer. I called Kenna in the office at this location to explain that the other trailer was much older and beat up and it was missing running lights, and I preferred the newer trailer because it had running lights which I needed for night time towing and was in much better condition. She said it was available and involved a simple two second switch on the computer, and she switched the equipment and was very polite about it. The male employee returned and was annoyed about going to get the skid steer while I switched trailers with Kenna. However, in brutal cold temperatures (5 degrees), he hooked up the newer trailer to my vehicle professionally and efficiently and did a great job. However, upon using the trailer that evening, the interior had not been swept out or mopped clean (as is normal other Uhaul locations). There were small amounts of sand leaves and grime on the floor of the interior of the trailer. Upon return the next day, I arrived 3 hours before my scheduled Uhaul equipment return time, and the same male employee from the previous day was right where I needed to park and unhitch. He did not greet me or offer to unhitch the the uhaul trailer and walked away. I went into the office, and that same male employee was also in there with Kenna. Kenna was polite acknowledged my return verbally, and supposedly checked my trailer in as returned and confirmed my email address so that I would receive a final receipt, and she said I was all set. She indicated the male employee (I can't remember his name) would unhitch the trailer and I could be on my way. The male employee made a very sarcastic remark about having to get the skid steer while I switched trailers on him the previous day. Nevertheless, we walked out of the office together, and I gave the same male employee $10 as a thank you for hitching the Uhaul the previous day in such cold temperatures, and for the work of unhitching me. He took the $10 put it in his pocket and said thanks. He was professional and efficient and completed the job perfectly. I have used other Uhaul dealers many times in the same area over many years, and normally you receive an email receipt with a final bill within minutes of returning the Uhaul equipment. Two hours went by, and I never received a receipt. So I called Kenna because this location closes at 5PM, and they are closed over the weekend, and so I was concerned that I might be billed for the entire weekend, if I had not been properly closed out. Kenna explained that the man who had helped me had not checked me out yet because he was busy with other tasks, but she assured me that he would check me out of the system soon, and that I would receive a final email receipt and closeout by 5PM at the latest. Well, by 5:30 PM, I had not received any receipt, and my account still did not show that I had returned the Uhaul trailer, and the office for this location was now closed for the weekend. I called Uhaul and the representative confirmed the equipment had not been completely checked in and closed out yet but that it definitely would be. I did not want to take any chances, so I asked for a supervisor; and I just happened to be connected with Mike Gaines, area field manager. Mr. Gaines was professional, responsive, and efficient, and he apologized for any inconvenience and explained there was nothing to worry about and he proceeded to close the rental without additional charges and I immediately received my email receipt.Charles T.