Trailer Rental & Towing in Long Beach, CA at U-Haul at Cherry Ave

3612 reviews

4045 Cherry Av   Long Beach, CA 90807
(& Carson)

(562) 595-6318

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(562) 595-6318

4045 Cherry Av
Long Beach, CA 90807
(& Carson)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Long Beach, CA 90807

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at 14,95 $!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

3612 reviews

Let us know what you think.
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Write a review
Rating:
3

insure that your nation-wide computer system doesn't crash in the middle of the day leaving customers and employees both hanging and trying to figure out what to do!

Robert R. 
Rating:
4.0

Gas levels compared to actual paperwork indicators do not match at times. I ended up putting more gas then it actually was. I uploaded pic at time of checkout. When I returned the truck there was no way to pull up there pic that was uploaded to prove it. Therefore the rental for one day cost me more then it should have! Not happy about that!

Juan B. 
Rating:
5.0

Friendly fast service knowledgeable staff. Great experience

ANTONIO A. 
Rating:
1.0

Staff is terrible

FRANKIE E. 
Rating:
5.0

Thanks!

Michael G. 
Rating:
5.0

I am not sure why I am not recommended by the website to use more often. The website recommends Westminster or Garden Grove locations vs. my hometown of Long Beach.

Joseph F. 
Rating:
2.0

Disappoint for extra one day charges, I rent and return same day buck 5 pm I call office couple times but I did not reach the person. So, I stop by Jin.15 6:30 I explained what happen but she would not make refund. Ask me come buck next day. It kill my time more than your charges. It not good service like U-Hall

TERUO T. 
Rating:
5.0

You guys are great!!!

Phyllis B. 
Rating:
5.0

Great staff and great teamwork

xavier M. 
Rating:
1.0

Horrible experience, employees at this location are rude and unsafe. Manager Kevin needs better customer service and he needs to be demoted for lying about a trailer being defective. On the drip of Jonathan was rude and did not apologize for manager Kevin lying about trailer being defective. That trailer needs to be red tagged and put out of commission. I need uhaul to inspect my hitch for damage from the trailer. Employees at this location need better customer service skills.

Cristian C. 
Rating:
5.0

Randall was very helpful!!!

Kieran B. 
Rating:
4.0

Easy drop off

NICHOLAS D. 
Rating:
3.0

App was inaccurate. Only upon check-in did it tell me that the location had to be open. The vehicle only had 3/4 tank of gas. I had to fill it up to avoid fees. I took a picture of the console and have proof. Will not be doing business with you again.

David D. 
Rating:
5.0

N/A

Phalonne M. 
Rating:
1.0

Truck needs a wheel alignment

Andres I. 
Rating:
2.0

The assistant manager did not wear his mask over his nose. I asked him if we would. He said I heard you and then refused. Also, when I dropped off the truck, your computer system network was non functional. I was told that a receipt would be e-mailed. I decided to stop back a couple of hours later to pick up the receipt. It was then that they checked in the truck. Then they overcharged me based on the current time.

Christopher R. 
Rating:
1.0

I was fraudulently charged for fuel. I even took a picture of th fuel gauge beforehand. When I call to dispute the charge no one ever picks up th call. Will never go back.

Aryan G. 
Rating:
5.0

My experience was good. My only complaint is the alignment was terrible and that particular truck should be serviced. Otherwise, my experience was good and I will recommend them to a friend.

DORETHA P. 
Rating:
3.0

The check in process was easy (although I was surprised the person checking me in didn't know I had rented a furniture dolly and blankets). The van wasn't clean but not so dirty that I cared: Seats not vacuumed and footprints in the back. The return process was a bit of a drag -- long waits, employees bickering, said I drove more than I did. If the return process was like the check in process I would have rated Above Average.

NANCY H. 
Rating:
5.0

Friendly, helpful staff. So this location just keep doing the good work.

Lawrence H. 
Rating:
5.0

Steady, sure and safe. That's the way I like it.

Misipouena T. 
Rating:
5.0

Will use this locations again

Leonard W. 
Rating:
5.0

The guys at the front made the experience a 5 plus all the way around two guys that work up in the front they were amazing you guys had a huge inventory which I love I've heard from you guys before and loved it keep it up

Steven S. 
Rating:
5.0

Best costumer service I have had in a while. Thank you!!

Salvador M. 
Rating:
1.0

I had a horrible experience. Mostly due to the 800# associates at customer service NOT the associates at this location. Keys to the 1st truck for a 24/7 share pick up were never found. I wasted a trip to the location (Whittier location, not this one one cherry) spent over 2.5 hours looking for truck keys in different lock boxes. It was 10pm, dark, lonely, unsafe area and the 800 operator never called me back to let me know if manager knew where keys were I had to sit on hold and explain my situation 5 different times

JOSE M. 
No reviews have been submitted for this location.

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