One of the worst customer experiences I've had in a while.
STEPHEN S.- Kentucky KY
- Louisville
- 40203
Trailer Rental & Towing in Louisville, KY at Master Phone
(Concessionnaire U-Haul dans le voisinage)
1508 W Broadway
Louisville,
KY
40203
Services dans cet établissement :
Pour nous contacter
1508 W BroadwayLouisville, KY 40203
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 10h am à 6h pm
- Ven : 10h am à 6h30 pm
- Sam : 10h am à 6h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Louisville, KY 40203
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
No coments
WILFREDO G.- Rating:
- 1.0
I reserved a 7am pickup that was switched to 10 am (opening time). When I came back at 10 the gentleman working couldn't find my reservation, when he found it, he claimed he didn't have a truck and it took me a full hour to get a truck and leave the property at 11 am. At this point I was 4 hours behind schedule and far less than pleased.
Paul M.- Rating:
- 3.0
I would be good if the attendant would be more up front in explaining the policy's and would make the adjustments when the truck is returned. I had to ask about the refund due me because I used less mileage than estimated when I rented the truck.
VERNESSA A.- Rating:
- 5.0
Great customer service.
DONNA B.- Rating:
- 4.0
None
Juliette H.- Rating:
- 5.0
Great job
Anthony J.- Rating:
- 4.0
The reason I'm giving the location an above average recommendation is because of the women who waited on me. She was very efficient and extremely helpful. I had preordered two dozen blankets and she had none. I was sent to another location and they had none. I finally drove to another part of town to get them. The truck and overall experience including the cost were exceptional. I would highly recommend uhaul and use them again. One others thing, the low deck design and twelve foot clearance make it extremely easy to gas up most anywhere.
Donald B.- Rating:
- 5.0
The owner was very nice and he was patient with the new employee he was training. It is nice to see a business owner with such values.
Joseph T.- Rating:
- 2.0
Owner over charged me for the truck. Charged me $80 for a 6ft truck that was suppose to be under $40 and on top of that was an hour late opening the shop. my pick up time was at 10:30 am, shop didn't even open until after 11am was suppose to open at 10am.
ALVIA T.- Rating:
- 1.0
Terrible on the phone customer service. Terrible experience. Off putting to be honest.
Oyinkansola A.- Rating:
- 5.0
An excellent all around experience.
james T.- Rating:
- 1.0
Dirty and rude no mask coughing and rubbing nose trailer turned out to leak Water on everything inside
christopher M.- Rating:
- 5.0
Drop off site employee was so nice. He was helpful and I would definitely recommend this location.
Valerie B.- Rating:
- 5.0
Great customer service He was closed and he opened the store back up to help me get checked out. That way I wasn't in the rain very much appreciated
CHRISTOPHER M.- Rating:
- 5.0
The man was very nice
barbara M.