One of the worst customer experiences I've had in a while.STEPHEN S.
Trailer Rental & Towing in Louisville, KY at Master Phone
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Louisville, KY 40203
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 10h am à 6h pm
- Ven : 10h am à 6h30 pm
- Sam : 10h am à 6h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Louisville, KY 40203
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No comentsWILFREDO G.
I reserved a 7am pickup that was switched to 10 am (opening time). When I came back at 10 the gentleman working couldn't find my reservation, when he found it, he claimed he didn't have a truck and it took me a full hour to get a truck and leave the property at 11 am. At this point I was 4 hours behind schedule and far less than pleased.Paul M.
I would be good if the attendant would be more up front in explaining the policy's and would make the adjustments when the truck is returned. I had to ask about the refund due me because I used less mileage than estimated when I rented the truck.VERNESSA A.
Great customer service.DONNA B.
Great jobAnthony J.
The reason I'm giving the location an above average recommendation is because of the women who waited on me. She was very efficient and extremely helpful. I had preordered two dozen blankets and she had none. I was sent to another location and they had none. I finally drove to another part of town to get them. The truck and overall experience including the cost were exceptional. I would highly recommend uhaul and use them again. One others thing, the low deck design and twelve foot clearance make it extremely easy to gas up most anywhere.Donald B.
The owner was very nice and he was patient with the new employee he was training. It is nice to see a business owner with such values.Joseph T.
Owner over charged me for the truck. Charged me $80 for a 6ft truck that was suppose to be under $40 and on top of that was an hour late opening the shop. my pick up time was at 10:30 am, shop didn't even open until after 11am was suppose to open at 10am.ALVIA T.
Terrible on the phone customer service. Terrible experience. Off putting to be honest.Oyinkansola A.
An excellent all around experience.james T.
Dirty and rude no mask coughing and rubbing nose trailer turned out to leak Water on everything insidechristopher M.
Drop off site employee was so nice. He was helpful and I would definitely recommend this location.Valerie B.
Great customer service He was closed and he opened the store back up to help me get checked out. That way I wasn't in the rain very much appreciatedCHRISTOPHER M.
The man was very nicebarbara M.