Make sure you have a great phone to take care of all the pictures you have to take for the rental. B sure they are not out of focus
Anthony B
Easy Stop Storage Lubbock East
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lubbock, TX 79414
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The truck was dirty when I picked it up. The cargo part was not too bad but had several small pieces of trash. The cab was nasty! Spill drinks, sticky stuff around the cup holders and on the dash. Several blankets were just thrown in the cab. I had not ordered blankets. The oil needed to be changed, and it was two quarts low. I had to get roadside assistance to come check it. The tech was excellent.
Melanie HWorst customer service. Incompetent and triple charged me. Gave me the incorrect miles and then tried to convince me it was my mistake. They returned my truck in the system when I still had it after using it only 30 so miles then charged me for over 300 something. I could hear the managers over the phone with the employee telling her that it was my mistake and it was something I had to have done. They said they didn't even show me as having the truck and they thought it was in the lot!!! Never will rent from them again. Penske it is!
Ryan Fhard to find the location and they did not open until 9:00am
Scott BI did not interact with the staff as I did an early drop off before they opened. The key lockbox has no lock and is easily opened. Anyone could have walked by, taken the keys I dropped off, and stolen the truck, utility dolly, or both. The only reason I dropped the truck off is because I had to catch a flight. If that had not been the case, I would never have left the truck there. Something needs to be done ASAP.
Brian B